Procurement Support Lead

؜ - ؜السعودية ؜ -

Job details

Date: Dec ‎6, ‎2022
Location: Saudi Arabia
Company: King Abdullah University of Science & Technology
Job Purpose:


The Procurement Support Lead is responsible for managing the Procurement
Support team, and day-to-day activities.


You will manage enquiries on procurement actions, monitor and expedite
undelivered orders and generate monthly reports for Procurement and Supply
Chain Services.


As the Procurement Support Lead, you will provide monthly reports on vendor
registration, fresh-desk tickets, and expedite any outstanding activities.


Major Accountabilities:


You will:




  • Lead the expediting team in liaising with Procurement Services and Supply Chain team to ensure goods and services are delivered without delay.




  • Issue reports on the performance of the stages in the P to P cycle.




  • Understand the requirements of the supply chain stages, including logistics, permitting and customs clearance.




  • Oversee the customer support platform (Freshdesk or similar) used for customer queries.




  • Manage the support team's activities to ensure queries are being promptly addressed and ensure orders still in the fulfilment process are monitored to ensure there are no unnecessary delays.




  • Monitor the team performance by providing monthly progress reports re: fresh desk tickets, vendor registration and expediting activities.




  • Work with other senior procurement staff on the execution of low and medium-complexity sourcing projects relating to supplier performance management




  • Oversee the effectiveness of the team's relationships with stakeholders, systems and tools.




  • Manage system administration to ensure people have the right access to systems and approval workflows.




  • Oversee Admin Support on all Procurement systems.




  • Ensure Procurement Helpdesks are run effectively and tickets are closed promptly.




Qualifications:




  • Bachelor's / Master's Degree in a relevant subject.




  • Procurement Qualification is preferred (e.g. MCIPS or IACCM).




  • Certification in Continuous Improvement / Business Process Re-Engineering.




Experience:



  • You will have a minimum of ‎8 years' experience in Procurement, of which a minimum of ‎4 years applicable experience in managing a Procurement system.

Job Summary

  • Advertiser: KAUST
  • Announcement date: 07/12/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Salary: -
  • Phone number: -

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