JOB PURPOSE
To consistently deliver the Nando’s Experience in accordance with the Nando’s
Brand and Operating Standards ensuring customer satisfaction and
profitability.
MAIN RESPONSIBILITES
Assist in developing the restaurant budget and ensure its adherence and to
verify all daily, monthly and annual reports & paperwork as required have been
completed and submitted timeously and correctly.
Ensure efficient stock control management for the restaurant, ensure repairs
and maintenance are taking place communicate results of internal and external
audits of the restaurant to the management team and develop & manage a
corrective action plan to improve results.
Communicate and ensure compliance to the Nando’s operational standards and
operating requirements.
Develop and monitor rostering on a weekly basis to ensure sufficient people
capacity to meet the business requirements and complete, submit and monitor
payroll information in accordance with relevant legislation and Nando’s
policies and procedures.
To communicate, execute and evaluate all national, regional and local
marketing campaigns and initiatives.
Respond to all customer complaints in accordance with the Nando’s policies and
procedures.
To draw up the community map and local marketing plan together with the
management team.
Analyse the mystery shopper report, communicate results to the management team
and develop & manage a corrective action plan to improve results.
To ensure induction and training of all new staff according to Nando’s
policies and procedures to proactively meet the needs of the business and
ensure effective staff development and succession planning for the restaurant.
Handle employee disciplinary issues according to the company policies.
Handle employee disciplinary issues according to the company policies.
Qualifications
KNOWLEDGE AND SKILLS REQUIRED
Ideal candidate should have an overall 10 years of experience out of which
minimum 2 years as a Restaurant Manager managing a branded international
casual dining restaurant chain.
Should have good command over English language.
Ability to speak in Arabic is an advantage.
Ability to analyze and understand market trends and environment.
Should have good people management skills.
Job location - Can be in Riyadh, Jeddah, Khobar or Dammam.
Primary Location: Saudi Arabia
Job: Landmark Hospitality Operations
Organization: Foodmark KSA
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: Sep 16, 2020, 9:16:06 AM
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