PHARMACY CASHIER

JOB SUMMARY

The Pharmacy Cashier performs cashiering transactions in the collection of
accounts and related duties in accordance with Hospital Rules & Regulations
and Policies & Procedures.

DUTIES & RESPONSIBILITIES

• Greets customers and helps them to locate merchandise


• Answers telephone inquiries, referring callers to pharmacist when necessary.


• Attends all Patients who visit the pharmacy for issuing related receipts.


• Double checks all medications versus patient's prescription before proceeding to issue the receipt.


• Issues receipt for the sales and receives payment via cash / K net / Visa card.


• Processes medical insurance claims, posts bill amounts and calculates co-payments


• Raises a credit invoice for credit and insured patients.


• Ensures that all medications are correctly packed before handing it over to the patients


• Reconciles daily cash and verifies account balances


• Posts and prepares receipts for deposit.


• Prepares patient refunds and contracted write-offs.


• For In-patient pharmacy setting :


• Checks all prepared medications against the submitted medication requests.


• Enters the requested medications quantities on the patient's computer system account.


• Ensures that all medications are correctly packed and labeled with the patient ID


• Performs clerical tasks such as filing, compiling and maintaining prescription records; Accept prescriptions for filling, gathering and processing necessary information.


• Reports 'occurred' and 'near miss workflow' related incidents to Senior Cashier /Pharmacy Manager.


• Follows established departmental policies & procedures, objectives, quality assurance program and safety standards


• Participates in meetings as required.


• Participates in educational programs, in-service meetings and workshops


• Performs all other additional assignments as requested by the Pharmacy Manager.

KEY CONTACTS*
INTERNAL:
* Visiting & NMH Doctors/Physicians
* NMH employees
EXTERNAL:*
* Patients and their Relatives & Friends
* General Public

JOB REQUIREMENTS*
Education :*
High School or equivalent

Experience :
Preferably ‎2 years ' experience in a similar role

OTHER SKILLS:
Technical: Good numerical abilities. Knowledge of medical and
pharmaceutical terminology Administrative Skills: Detail Oriented and good
Customer Relations skills. Soft Skills: Excellent Communication and Inter-
Personal skills. Computer Skills: MS Office (Word, Excel, Outlook) and
Hospital MIS Language Skills: Good in written and spoken English, Arabic
is an advantage.

Works in the hospital pharmacy which operates 24x7, dealing with customers at
the counter. May have to work long hours and in shifts. Prolonged standing at
the counter/walking. Occasionally required to stoop, kneel and lift light
supplies/equipment.