Customer Service Marketing Manager

Do you want to help shape the future of healthcare? Our name, Siemens
Healthineers, was selected to honor our people who dedicate their energy and
passion to this cause. It reflects their pioneering spirit combined with our
long history of engineering in the ever-evolving healthcare industry. We offer
you a flexible and dynamic environment with opportunities to go beyond your
comfort zone in order to grow personally and professionally. Sound
interesting? Customer Service Marketing Manager based in Riyadh - Saudi Arabia
Our global team: Siemens Healthineers is a leading global medical technology
company. ‎66,000 dedicated colleagues in over ‎70 countries are driven to shape
the future of healthcare. An estimated ‎5 million patients across the globe
benefit every day from our innovative technologies and services in the areas
of diagnostic and therapeutic imaging, laboratory diagnostics and molecular
medicine, as well as digital health and enterprise services. Our culture: Our
culture embraces different perspectives, open debate, and the will to
challenge convention. Change is a constant aspect of our work. We aspire to
lead the change in our industry rather than just react to it. That's why we
invite you to take on new challenges, test your ideas, and celebrate success.
Your Tasks and Responsibilities: Ensure efficient execution of all CS Business
Management Processes to drive CS Revenue and market growth Execute Market
analysis and Ensure competitive transparency Maintain customer base analysis
and business potential identification Manages Service portfolio, offerings,
and pricing Handling contract management and manage relationship with internal
and external stakeholders Develop market and customer-oriented service
marketing strategies, offerings, and communication methods Develop new
services and opportunities, rollout and implementation in the country product
management Launch special campaigns within the service environment Consolidate
and convert all required information for a maintenance price book for the
local market. Prepare contract proposal and quotation for maintenance
contracts Creating departmental initiatives Collaborating with internal
departments on departmental project Provide support in the sale of service
products, such as: Customized Service Agreements Siemens Shared Services
Enhanced Productivity Services Siemens Guardian Program Siemens Virus
Protection Program Introduction of Siemens Remote Services Service quotations
or other similar types Introduce and initiate customer satisfaction surveys
Collect customer data and produce trend analysis for management Holds the
disciplinary responsibility for the staff Your Qualifications and Experience
Bachelor's Degree in Business Administration or related Minimum ‎5 years of
experience in marketing filed with previous experience in similar role Fluent
English Speaker is a must Previous experience in Marketing filed is a must and
previous experience in customer service is preferable Previous experience in
healthcare industry is an asset GDPR We care about your data privacy and take
compliance with GDPR as well as other data protection legislation seriously.
For this reason, we ask you not to send us your CV or resume by email. We ask
instead that you create a profile in our talent community where you can upload
your CV. Setting up a profile lets us know you are interested in career
opportunities with us and makes it easy for us to send you an alert when
relevant positions become open. Diversity and Inclusion Diversity, Equity, and
Inclusion are strong values that represent our company. We commit to studying
all applications in accordance with these values and in full transparency.
Organization: Siemens Healthineers Company: Siemens Healthcare Limited
Experience Level: Mid-level Professional Full / Part time: Full-time