Document Controller

Job Description:
POSITION OVERVIEW:
Coordinates project document and records management services for all aspects
of a project from start-up to closeout. This includes providing on-demand
request services to the Project Manager, delivery order managers, functional
group leads, and staff. Ensures that document control system is administered
and maintained in accordance with Parsons and client procedures.

SPECIFIC RESPONSIBILITIES:
Provides technical guidance to lower-level staff assigned to the Document
Control department. Prioritizes, assigns and monitors workload to ensure
project deliverables meet schedule. Establishes clear/concise work standards
and goals for staff. Provides training and development, reviews work produced,
completes performance evaluations, conducts employee counseling, and takes
corrective action as necessary.
Resolves non-routine help desk issues and inquiries related to document
controls (e.g., resolving access issues).
Provides on-demand request services to the PM, delivery order managers,
functional group leads, and staff. Some examples: (‎1) providing labor forecast
reports to delivery order managers on anticipated document control support
requirements; (‎2) creating/formatting customized electronic libraries in
SharePoint for collaboration and document management.
Identifies and coordinates document control resources to support program team
members, and serves as a liaison to client counterparts.
Administers and maintains mailbox traffic, electronic documentation, incoming
record logs, project library, distribution lists, and permissions and security
groups. Provides backup support to document control staff for processing daily
incoming mailbox traffic. Maintains SharePoint libraries and the document
control website. This includes the daily purging and archiving of process mail
and help desk traffic from mailboxes.
Performs qualify checks by sampling processed incoming traffic and help desk
inquiries for accuracy and adherence to procedures, etc.
Provides document control orientation briefing and materials to new hires.
Provides training and guidance to document control staff and program team
members on use of software tools and resources. Conducts informal lunch-time
training sessions on use of the program's forms and templates.
Conducts goal plan review meetings with staff.
Establishes document control responsibilities for delivery order start-up,
close-out, and prime contract close-out.
Performs other responsibilities associated with this position as may be
appropriate.

KEY RELATIONSHIPS:
Supervision Received - Project Manager; Mgr, Document Controls
Supervision Given - Lower-level Document Control Staff (technical guidance
only)
Internal Contacts - All Employees on Project
External Contacts - Client Representatives; Subcontractors

EDUCATION/EXPERIENCE:
High school diploma (or equivalent), and typically ‎12+ years of related work
experience with at least typically ‎8+ years in document controls (or an
equivalent combination of formal education and work experience). Membership
and/or certification in EMC (Enterprise Content Management) and/or ARMA
(American Records Management Association) is preferred.

SKILLS/COMPETENCIES:
Knowledgeable of document control work processes and utilization of electronic
systems for document management, as well as corporate procedures related to
document management.
Ability to perform in a lead capacity, excellent written and oral
communication skills, and a thorough knowledge of industry practices and
company policies and procedures are required. Must also possess a thorough
knowledge of database concepts, project-related software, and the ability to
train others in its use.
Minimum Clearance Required to Start:
Not Applicable/None
Parsons is an equal opportunity employer committed to diversity in the
workplace. Minority/Female/Disabled/Protected Veteran.