Receptionist/Administration Assistant

؜ - ؜Riyadh ؜ -

Job details

Receptionist/Administration Assistant - (KSA National)
Make a difference every day


The Job Opportunity


The purpose of this position is to perform all tasks in relation to guest
services that includes reception, conference facility, reception butler
service and to answer calls from internal and external customers.
Serco delivers essential Public services to customers in KSA on behalf of
Governments, Semi-governments and large private corporations.


Key accountabilities


Meet and stand to greet visitors and notify the relevant individual on arrival
of visitor.
Provide frontline customer service for all Client employees, visitors and
contractors entering the facilities.
Stand to greet all Client employees when entering or leaving the building.
Answer calls promptly, accurately, professionally and courteously direct
calls/enquiries and relay messages.
Ensure reception area, conference facility and VIP lounge are neat and tidy at
all times
Always conducts oneself appropriately and professionally
Protect information assets and data including both electronic and paper based
from all threats whether internal, external, deliberate or accidental
Ensure and provide flawless, upscale, professional and high-class guest
service experiences


What we are looking for in our candidates:
Strong organizational skills. Teamwork. Good people skills.


Specific requirements


Minimum ‎2 year experience in hospitality services from a reputable and market
leading hotel or airline or any hospitality facility.
Excellent communication skills both written and oral with the ability to
communicate with people from various backgrounds and standing
Ability to liaise in a professional and persuasive manner with staff at all
levels in the organization
Ability to handle confidential information in strict confidence
Ability to work with high integrity and minimum supervision
Must be a Saudi National Six Sigma certification is a preference (yellow
belt/green belt/black belt)


Working with Serco


At Serco, not only is the nature of the work we do is important, everyone has
important role to play.


https://www.serco.com/me


We are a team of ‎50,000 people responsible for delivering essential public
services around the world in areas including defence, transport, justice,
immigration, healthcare and citizen services. We are innovators, committed to
redesigning and improving public services for the benefit of everyone.


Join Us


By joining Serco you will have unlimited access to our Global Employee
Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and
SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who
are passionate about diversity, inclusion and belonging.


We take pride in what we do


Serco is committed to Equal Employment Opportunities and is committed to
ensuring the safety of all of its employees through its Zero Harm initiative.
Please visit www.serco.com/careers for more information.

Job Summary

  • Advertiser: Serco Group
  • Announcement date: 15/09/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Riyadh
  • Salary: -
  • Phone number: -

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