Since 2020 Qawafel has started as the ultimate one-stop-shop for confectionery
B2B wholesale niche connecting suppliers and stores with an amazing 150X
growth.
Proud to say that we are digitizing and disrupting the B2B world by enabling
local entrepreneurs to grow their businesses
You will be joining a family of a great culture and elite minds, together we
will strengthen and expand our community like never before.
A great company has a great tribe and strong community
We are looking for a qualified Community manager to join our team. If you are
a tech-savvy professional, experienced in social media, PR and promotional
events, we would like to meet you.
Our ideal candidate is an excellent storyteller, has exceptional oral and
written communication skills and is able to develop engaging content. You
should be a 'people person' with great customer service skills and the
ability to moderate online and offline conversations with our community.
Ultimately, you should be able to act as the face and voice of our brand and
manage all community communications.
Have fun and be responsible for:
* Set and implement social media and communication campaigns to align with marketing strategies
* Provide engaging text, image and video content for social media accounts
* Respond to comments and customer queries in a timely manner
* Monitor and report on feedback and online reviews
* Organize and participate in events to build community and boost brand awareness
* Coordinate with Marketing, PR and Communications teams to ensure brand consistency
* Liaise with Development and Sales departments to stay updated on new products and features
* Build relationships with customers, potential customers, industry professionals and journalists
* Stay up-to-date with digital technology trends.
* Analyze the data and make recommendations.
We are looking for heroes:
* Young, social, risk taker, energetic and able to work in uncertain environment.
* Proven work experience as a community manager
* Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
* Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
* Excellent verbal communication skills
* Excellent writing skills
* Hands on experience with social media management for brands
* Ability to interpret website traffic and online customer engagement metrics
* Knowledge of online marketing and marketing channels
* Attention to detail and ability to multitask
* BSc degree in Marketing or relevant field
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