Project Manager

Job Title

Project Manager

Job Description

Philips is a global leader in health technology, committed to improving
billions of lives worldwide and striving to make the world healthier and more
sustainable through innovation. Driven by the vision of a better tomorrow.
But it 's not just what we do, it's who we are. We are ‎80,000, wonderfully
unique individuals, with two things in common. An unwavering sense of purpose
and a relentless determination to deliver on our customers' needs. It's what
inspires us to create meaningful solutions - the kind that make a real
difference - when it matters most.
The world and our customers' needs are changing faster than ever before and
while we are proud of what we do already, we know we can do more. That's why
we need you, to help us tackle increasingly complex challenges posed by ever
evolving health and well-being needs.
In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips ' purpose has
never been more relevant. So whatever your role, if you share our passion for
helping others, you'll be working towards creating a better and fairer future
for all.
You are responsible for
Support Order Acquisition Process (OAP) - Site planning
* Work closely together with the sales team / Key Account Manager to support the OAP
* Site assessments to understand the local situation and the real customer need
* Trigger Site Planning (produced by Business Center) to create a site preparation package to get upfront insight in room lay-out and technical specifications
* Seamless interface between customer and business center aiming to achieve "right first time'' room planning and support on-time delivery
* Create project plans / budgets and perform risk assessment during the OAP to meet Customer needs and to create a beneficial quote
Order Realization Process (ORP) - Installation Project
* Be the main interface during the project towards the customer
* Create project and milestone date /planning in project management tool ( Clarity)
* Ensure that all required materials, resources and activities are ordered, planned and executed.
* Weekly review installation project plan with all stakeholders
* Manage issues according escalation process
* Manage risks and ensure that the project stays within budget and on-time
* Organize the execution of the actual installation and required user training
* Ensure Customer Acceptance (and signed handover document).
* Escalate deviations from plan / budget to Supply Chain Management
* Able to support full-multi modality projects
Order Realization Process - Box & Sales
* Be the main interface during the project towards the customer
* Ensure that all required materials, resources and activities are ordered, planned and executed
* Review weekly progress of all pending activities
* Organize the execution of the actual installation and required user training
* Ensure customer acceptance (and signed handover document)
Quality & Regulatory (Q&R)
* Responsible for reviewing quotation / solution developed for the customer for compliance and feasibility
* Responsible for site planning / preparation compliance to product reference data
* Responsible for monitoring and ensuring installation compliance to service manuals.
* Responsible for accurate install base configurations and complete installation record
* Responsible for executing hold requirements in the case that Line of Business launch a hold impacting a modality being delivered or installed in one of his projects
* Responsible for monitoring compliance of third parties used for installations
* Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned Q&R training in a timely manner
You are a part of
An organization with an incredible diversity of nationalities, skills,
backgrounds, functions and challenges. At Philips we have opportunities for
graduates as well as experienced professionals in everything from applied
research to marketing and sales in over ‎100 countries. We 're a fascinating
company to be part of, with a strong emphasis on cultural awareness, mutual
understanding and out-of-the-box thinking.
To succeed in this role, you 'll need a customer-first attitude and the
following
* Degree level education or equivalent
* PMP certificate
* Experience in equipment installation (B2B)
* At least ‎5 years of experience in project management
* Experience in working within cross functional teams
* Knowledge of site preparation and planning per modality, relevant product specifications room requirements (e.g. support clinical workflow)
* Understanding of Supply Chain Processes
* Fluent in English, verbal and written in addition to Arabic
In return, we offer you

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to
deliver great outcomes for our people and our customers. We are embracing an
approach wherein we spend more time together than apart - which for full-time
employees translates to an average of at least ‎3 days working from the office
and up to ‎2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and
home in the most balanced, productive, and healthy way. Hybrid work
flexibility means people can meet the changing demands of work and home in the
most balanced, productive, and healthy way.
Our hybrid working model is defined in ‎3 ways:
We believe in the importance of impactful collaboration: There's a certain
energy when everyone 's in the same room that can heighten idea generation and
creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary
according to task and team schedules. Flexibility isn 't office or online, it
means choosing the space that works best for you, your teams and our customers
on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed
to support our well-being, offer career advancement opportunities, and enable
us to be at our best.
Why should you join Philips?
Working at Philips is more than a job. It 's a calling to create a healthier
society through meaningful work, focused on innovative, customer-first health
technology solutions. Help us improve the health and well-being of billions of
people, every year. Ultimately creating a career that no one could have
planned for. Even you.