About WeDeliver
WeDeliver is a B2B crowdsourced logistics platform focusing on providing
faster delivery intra cities with Same Day delivery and 2 hours delivery. We
aim to deliver Ecommerce parcels as fast as delivering pizza!
WeDeliver raised the largest pre-seed $2.4 million round for its B2B
crowdsourced delivery platform in Saudi Arabia and the third-largest for a
start-up in the MENA region up-to-date.
About the job.
At WeDeliver our client relationships are our top priority. We 're looking for
a dedicated and personable account manager to maintain our clients' accounts
and serve as our main point of contact.
Our ideal candidate will have a passion for helping others and a drive to
provide exceptional customer service. Applicants should also be comfortable
working with spreadsheets, audits, and other organizational software. If this
sounds like you, apply today and help us build meaningful, long-lasting
relationships that move our business forward!
What do we expect from you?
Act as the main point of contact in all matters relating to client concerns
and needs
Build and strengthen client relationships to achieve long-term partnerships
Maintain accurate client records, keeping track of any contract updates and
renewals
Develop a thorough understanding of our products and service offerings to
better upsell and cross-sell to clients
Collaborate with sales team to identify and grow opportunities within
territory
Take inquiries and requests from customers and address their needs
Stay on top of accounts, making sure they're receiving services that are
within their budget and meeting their needs
Meet regularly with other members of the team to discuss progress and find new
ways to improve business
Generate progress reports to give to clients and higher-ups within the
organization
Identify upsell, cross-sell, and renewal opportunities and communicate with
the sales team regularly
Great to have !
Proven work experience as an Account Manager, Key Account Manager, Sales
Account Manager, Junior Account Manager or relevant role
Ability to multitask and juggle several responsibilities simultaneously
Proven track record of meeting or exceeding quotas and receiving positive
customer feedback
Strong written and verbal communication skills
Good attention to detail and organizational skills
Competitive mindset and a fast learner.
What to expect from us !
Fun, flexible working environment
Equity in the business and the chance to be a part of something big
Get the chance to learn and apply the highest standards in your field
Get the chance to learn and use the best tools and services available
worldwide
Competitive Salary
Employee Development Programs
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