About JLL –
We’re JLL—a leading professional services and investment management firm
specializing in real estate. We have operations in over ‎80 countries and a
workforce of over ‎91,000 individuals around the world who help real estate
owners, occupiers and investors achieve their business ambitions. As a global
Fortune ‎500 company, we also have an inherent responsibility to drive
sustainability and corporate social responsibility. That’s why we’re committed
to our purpose to shape the future of real estate for a better world. We’re
using the most advanced technology to create rewarding opportunities, amazing
spaces and sustainable real estate solutions for our clients, our people and
our communities.
Our core values of teamwork, ethics and excellence are also fundamental to
everything we do and we’re honored to be recognized with awards for our
success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued
and empowered to achieve our full potential is important to who we are today
and where we’re headed in the future. And we know that unique backgrounds,
experiences and perspectives help us think bigger, spark innovation and
succeed together.
If this job description resonates with you, we encourage you to apply even if
you don’t meet all of the requirements below. We’re interested in getting to
know you and what you bring to the table!
What this job involves

Provide administrative support to the onsite Facilities Management team
Support in maintaining log books and documentation relating to Health and
Safety
Deliver reporting on a monthly basis including trackers, audits, inspections
and health and Safety
Use and maintain online task system, ensuring correct data entry and providing
overall system administration
Support the facilities management team in scheduling and covering key roles
Follow required emergency prevention and operational controls, coordinating
daily and weekly schedules as required
Maintain, organize and control all JLL central files, information, data,
reports including all paperwork and filing on site
Assist in reviewing, maintaining and building Standard Operating Procedure
manuals
Ensure compliance with JLL policies, procedures and standard practices
Ensure prompt and accurate management of purchase orders in the internal
financial management platform
Ensure prompt resolution of any customer complaints, escalating to the line
manager as required.
Develop a close working relationship with key Client stakeholders/partners,
landlord, managing agents and all of the facilities vendors
Assist in the management of all contractors on site to ensure they perform to
the required standards (including inspection of vendors’ works)
Assist in the procurement of vendors and services as required
Assist in financial processes to ensure that all financial management
requirements are completed in a timely and accurate manner
Assist with the monthly accrual reports and help monitor the finance trackers
Follow established escalation procedures and incident reporting procedures
Provide support for regular management reports and projects as required
Achieve Key Performance Indicators (KPI) and Service Level Agreement (SLA)
targets

Sound like you? To apply you need to be / have:
You are keen to develop within the workplace, spending time supporting a
multi-disciplinary team gaining knowledge and expertise
You have experience in an administration or coordinator role providing
operational support
You work collaboratively as part of a team to solve problems with
professionalism and service focused approach
You are adept at multitasking and are able to manage multiple projects
effectively
You are open and have good communication skills
You strive for excellence in what you do and share ideas for improvement
You are proficient with computer equipment and programs (Word, Excel and
Outlook) and have a keen interest in technology
You keep up to date with industry trends and have direct experience or an
interest in facilities management and customer service
Skills
Demonstrated range of relevant administration or coordinator role providing
operational support.
Financial acumen and analysis must be able to manage budgets for projects and
operation,
Competencies
Works well with others and can build key relationships with cross-functional
teams.
Excellent communication skills, both written and verbal, as well as
interpersonal skills.
Time-management skills and the ability to work under pressure
Detail- oriented, resourceful, and able to prioritize under deadlines
Previous experience in hotels or commercial office buildings.
Good understanding and working knowledge of office software.
Experience
‎1 – ‎3 years’ experience in administration, events management, or hospitality.
Qualifications
Degree or Diploma in Business Administration/Hospitality/Events or equivalent
qualification preferred
Business level English and Arabic.

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What you can expect from us
We succeed together and believe the best inspire the best, so we invest in
supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your
career ambitions, recognizing your contributions, investing in your well-being
and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!