Posting Date May 17, 2022
Job Number 22081336
Job Category Sales & Marketing
Location The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi
Arabia, Saudi Arabia VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-Time
Relocation? Y
Position Type Management
Located Remotely? N
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. As the premier worldwide provider of
luxury experiences, we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
JOB SUMMARY
Develops and implements marketing strategies designed to achieve RevPar/share-
of-wallet (non-room revenue) goals for departments including, but not limited
to, spa, food and beverage, retail, concierge, and front office. Manages all
in-hotel messaging to guests. Updates hotel web page content as needed to
insure up-to-date accuracy. Liaises with key departmental leaders and teams to
assist with developing and implementing marketing plans and goals. Develops,
plans, and executes programs as necessary to achieve stated revenue goals.
Manages workflow with on-property graphic designer to verify all in-house
marketing messages/materials are on-strategy and within budget.
CANDIDATE PROFILE
Education and Experience
CORE WORK ACTIVITIES
Conducting Marketing Activities to Achieve Departmental Goals
* Implements regular tracking of initiatives to determine results.
* Updates hotel web page content as needed to insure up-to-date accuracy.
* Manages all in-hotel messaging to guests including, but not limited to: AstroVision, Janus, plasma screens, front desk electronic signage, in-room and in-hotel collateral, iConnect, entertainment guides, duratrans, pole banners, on-hold messages, in-room videos, transportation videos, wayfinding, fast maps, key cards, etc.).
Developing and Implementing Marketing Strategies
* Liaises with key operators of each department to determine goals and marketing needs.
* Liaises with hotel Director of Public Relations to provide communications tools as needed for the implementation of local/regional publicity and promotions initiatives.
* Works with brand Vice Presidents and Brand Marketing Managers to assist with implementation of brand leisure transient and group market strategies at hotel level as needed.
* Coordinates and implements Strategic Alliance partner marketing program elements.
Maximizing Revenue
* Develops, plans, and executes programs as necessary to achieve stated revenue goals.
* Manages workflow with on-property graphic designer to verify all in-house marketing messages/materials are on-strategy and within budget.
* Liaises with brand VPs for all local/regional media needs related to non-rooms revenue initiatives.
Managing and Conducting Human Resources Activities
* Interviews, selects and trains employees.
* Directs the work of employees.
* Sets and adjusts employees' rates of pay and hours of work.
* Handles employee complaints and executes disciplinary action as needed.
* Evaluates employee's productivity and efficiency for the purpose of recommending promotions or other changes in status.
* Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
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