Public Area Attendant / Pre - Opening

Public Area Attendant / Pre - Opening
A Public Area Attendant is responsible for ensuring the cleanliness of public
areas to deliver an excellent Guest and Member experience while managing
customer issues and undertaking regular deep cleaning tasks
What will I be doing?
As a Public Area Attendant, you are responsible for ensuring the cleanliness
of public areas to deliver an excellent Guest and Member experience. A Public
Area Attendant will also be required to manage customer issues and undertake
regular deep cleaning tasks. Specifically, you will be responsible for
performing the following tasks to the highest standards:
* Ensure cleanliness of all public areas
* Carry out lost property procedures
* Manage customer service issues quickly and effectively
* Manage master keys in his/her possession
* Undertake regular deep cleaning tasks, e. g monthly deep cleaning and carpet shampooing
* Report maintenance issues to Maintenance/Engineering Department
* Check public areas and toilets taking remedial action where necessary
* Comply with hotel security, fire regulations and all health and safety legislation
* Carry out any other reasonable task set by the hotel's management
What are we looking for?
A Public Area Attendant serving Hilton brands is always working on behalf of
our Guests and working with other Team Members. To successfully fill this
role, you should maintain the attitude, behaviours, skills, and values that
follow:
* Positive attitude
* Good communication skills
* Committed to delivering high levels of customer service
* Ability to work on own or in teams
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Experience in a similar position or industry
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!