Cleaner / Pre - Opening
A Cleaner is responsible for cleaning and servicing to deliver an excellent
Guest and Member experience while monitoring supply inventories and
undertaking additional periodic cleaning programmes.
What will I be doing?
As a Cleaner, you are responsible for cleaning and servicing the hotel to
deliver an excellent Guest and Member experience. A Cleaner will also be
required to monitor supply inventories. Specifically, you will be responsible
for performing the following tasks to the highest standards:
* Clean and service the hotel in accordance with Standards of Performance (SOP)
* Maintain cleanliness of the hotel and housekeeping areas
* Ensure adequate supplies of all provisions as identified in the SOP set up
* Undertake tasks delegated by the Accommodation Supervisor for periodic cleaning programmes
* Report defects, damage, theft, breakages, and maintenance and hazard issues
* Carry out lost property procedures.
* Ensure the security of property and premises of the company and guests.
* Greet guests in a warm and friendly manner
* Submit completed guest questionnaires
* Ensure chemicals are used and stored correctly
* Comply with hotel security, fire regulations and all health and safety legislation
* Carry out any other reasonable task set by the hotel's management
What are we looking for?
A Cleaner serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role, you should
maintain the attitude, behaviours, skills, and values that follow:
* Positive attitude
* Good communication skills
* Ability to work on own or in teams
* Respond to guest requests and deliver high levels of service
* Methodical and well organised
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Previous cleaning experience
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!
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