Billing Specialist

Description
Company Overview
Alvarez & Marsal (A&M) is a global professional services firm specializing in
turnaround and interim management, performance improvement and business
advisory services. A&M delivers specialist operational, consulting and
industry expertise to management and investors seeking to accelerate
performance, overcome challenges and maximize value across the corporate and
investment lifecycles. Founded in ‎1983, the firm is known for its distinctive
restructuring heritage, hands-on approach and relentless focus on execution
and results.
A &M Culture
A&M is a fast-paced environment with a highly dynamic culture which emphasizes
diversity and inclusion. We empower, coach and mentor our people and endorse
meritocracy to develop skilled consultants who will grow with A&M to deliver
tangible results and build long-lasting relationships, internally and
externally. Our entrepreneurial culture celebrates independent thinkers and
doers who positively impact our clients and shape our industry.
The collaborative, supportive environment and engaging work-guided by A&M's
core values of Integrity, Quality, Objectivity, Fun, Personal Reward and
Inclusive Diversity-are the main reasons our people love working at A&M.
Inclusive Diversity runs through how we recruit, develop employees, conduct
business, support clients, and partner with vendors. It is the A&M way.
The Role
Based in the Riyadh office, working in partnership with the Middle East teams,
this role will be responsible for all the billing activities across the Middle
East on a daily basis. The Billing Specialist is expected to ensure timely and
accurate completion of assignments and adhere to firm policies and procedures.
The Billing Specialist is expected to maintain expertise in the activities and
services being provided. The Billing Specialist needs to work proactively to
complete required activities on time and to a high standard, providing
exceptional service to the firm's clients, Managing Directors, and staff,
efficient and effective operations, and an atmosphere of teamwork and
continuous improvement.
Key Responsibilities
Project Setup
* Ensures timely creation of project codes on internal systems including
* Client portfolio creation
* Coordination of conflict check procedures and renewals as needed
* Coordination of anti-money laundering checks
* Creation of project codes (temporary and permanent)
* Actively flags risks associated with project set up and documentation
* Ensures temporary code extensions are escalated and approved to manage company risk
Billing
* Build relationships with functional leaders within the firm in the areas of Finance, Legal, Conflicts, AML, as well as other teams.
* Plans billing activities based on engagement letter timelines and milestones
* Conducts all billing activities for the Middle East, ensuring timely, fair and accurate preparation of bills.
* Provides direction on reporting and unique billing situations, in consultation with Director of Billing.
* Compiles required support documentation from multiple sources for incurred/expected client expenses.
* Ensures write ups, write offs are managed accurately and in a timely manner in liaison with key stakeholders.
* Ensures internal project allocations are accurate and works with key stakeholders to enact any allocation changes ensuring compliance with internal policies
* Prepares reports as requested by management and to support ongoing process improvement/risk management.
* Implements firm billing and collections standards, policies and programs for those teams supported.
* Works directly with firm professionals as needed on complex billing and collection matters.
* Prepares for and attends monthly Billing meetings as needed.
* Conducts new hire orientation for all new Billing team members as well as senior level professionals.
* Understands challenges, keeps abreast of any legislative changes and proactively works to continuously improve processes
Collections
* Supports as requested in following up with clients on outstanding accounts receivables.
* Supports Middle East team collection activities to ensure timely allocations.
* Provides direction on difficult collection situations in consultation with the Finance team.
* Prepares collections reports and actively supports improvements in collections processes
Team
* Works with the wider billing team to share experience, best-practice and provides cover during leave periods of colleagues.
* Participates in interviewing candidates for open positions.
The Requirements
We are looking for people who have the following experience, knowledge, skills
& abilities:
* Bachelor's Degree required, in accounting, finance or related field preferred
* ‎3+ years professional services billing experience required
* Expert skills in MS Office (i.e. MS Word, Excel, PowerPoint, Teams)
* Excellent oral and written communication skills, including the ability to communicate potentially detailed and complex information to others
* Aptitude and willingness to work with complex procedures
* Strong organizational skills and attention to detail
* Ability to manage multiple priorities and adjust to changing priorities in a professional manner
* Ability to work independently and with a team
* Willingness and ability to assume new tasks and responsibilities
* Excellent judgment and common sense