IT Governance Manager

FlyNas
Riyadh , Saudi Arabia
Job posted on: ‎29 Mar, ‎2023
Closes on: ‎29 Apr, ‎2023

Education Requirement
Bachelor Degree
Job Type
Full-Time
Driving Licence
No
Job Description
Job Description

OVERVIEW

Job Title:

IT Governance Manager

Job Code

Reporting Relationships

Reports To: CIO

Department
IT

Section

IT

Location

Riyadh, KSA

Role Purpose

To develop and manage the IT Governance, Quality gates & Service Delivery
polices, processes and its supporting procedures in flynas to execute IT and
Digital strategy across multiple domains of ICT and its associated partners
(internal & external), including IT Enterprise Architecture, PMO, IT Quality,
IT Software Developments, IT Risks, IT Service Management, & IT Security
Service. will steer, develop and manage IT developments in line with the
Business Objectives, Roadmap and Strategy and ensure IT standards and policies
are aligned and compile with flynas, Industry and Regulatory requirements.

Grade

Job Family

Functional/Technical

KEY ACCOUNTABILITIES & ACTIVITIES

% of Time

Key Accountabilities

Key Activities

‎60%

IT Governance

• Responsible for the delivery of the ICT organizations process improvement and strategic change initiatives. Works with cross-functional ICT teams to design, develop, and integrate ICT processes and procedures utilizing best practices and industry standard frameworks (e.g. ITIL, COBIT, PMBOK, CMMI, Safe Agile). Leads the design of the ICT organizations overall process structure, including creating a process hierarchy that streamlines ICT processes and eliminates redundancy


• Responsible for ensuring all IT projects within ICT portfolios are transpired into IT/Business Services on time, within budget and to an agreed quality level.


• The role supports all the IT divisions by setting the common and consistent governance, framework, methodology, templates and tools to successfully manage communications, integration, deliverables and stable operations across all IT divisions


• Responsible to develop IT strategic reports & presentations related to benefit management, annual deliverables, customer satisfaction, IT steering committee dashboard and executive management requirements for marketing of IT contribution and value.


• Provide strategic and tactical management recommendations aiding to resolve IT project, IT Services design and Service transition to BAU/operational and resources issues across all IT divisions.


• Implementing controls as part of IT Governance framework processes, for early risk identification using KPIs, Metrics and Dashboards, hence guiding cross functional teams to identify issues, bottlenecks and resolutions ensuring commitment to continuous improvements across PMLC-SDLC- ITSM Life cycles.


• Facilitate Integrated framework of processes that ensure IT activities are performed in a controlled manner and according to the defined responsibility of the IT organization. The overall purpose of this framework and processes is to maximize the value derived from IT activities. Oversees the financial performance and IT service performance and quality according to agreed KPIs and prepare management reports to track and communicate performance.


• Develop, implement and continually improve IT operating model.


• Direct the framework and discipline for IT Service Management with industry standard ITIL guidelines & ISO ‎20000 Standard.

‎20%

Support IT and other flynas functions
* Mentor and coach IT staff on IT development's, day-to-day IT operations and service delivery. Motivates team members, reviews and assesses performance, builds employee capacity and supports their professional development to enable employees to optimize their contribution to the department.
* Improve people, process, products and partners, creating high quality and cost-effective partnerships as well as inputs for improvement in technology and services provided.
* Support other IT functions understanding the policies, processes and procedures, provide awareness and support continuous improvements.
* Support and contribute IT Service continuity, DR & business continuity plans in accordance with COBIT, ISO ‎31000 and ISO ‎22301.

‎20%

Monitoring and Reporting

• Monitor and report the progress of the execution of the IT strategical and tactical initiatives.


• Maintain the update and regular reviews of CIO office policies and procedures


• Identifying future challenges in the IT landscape or services and develop mitigation strategies.

Job Requirements
QUALIFICATIONS/REQUIREMENTS

Knowledge and Experience

• Broad knowledge of Frameworks, best practices, methodologies and standards.


• COBIT, PMBOK, TOGAF, SDLC, AGILE, ITIL, ISO ‎20000, ISO ‎27001, ISO ‎22301, ISO ‎31000


• Minimum ‎10 years' experience in designing, implementing and managing IT services and cross functional technical teams.

Education
and Certifications

• Master's degree in Computer Science or related field.


• IT Governance Certification in COBIT implementation.


• ITIL Expert Certification in managing across service life cycle.


• ISO ‎20000 certified

Job related Skills

• Well aware about On-Premises, IaaS, PaaS, SaaS platforms and services.


• Knowledge about enterprise level solutions/tools/technologies/products.


• Have a proven track record in the delivery of Enterprise IT Service Management in line with IT Strategy and IT Governance

Benefits and Deductions
Medical Insurance
Flight Tickets
Family Benefits
Medical and Life Insurance
‎30 Days Vacation per Year
Attractive Salary