Commercial Support Executive

This is your opportunity to be part of a global organization.
You will act as a specialist, working on a variety of tasks to support the
strategic objectives of the commercial organization and share best practices
including specification support, product advice, approval librarian, My Hempel
etc.
Be part of a customer focused team and get the opportunity to leave your mark
As a Commercial Support Executive, your primary responsibility is to work
independently on BTL customers (Self-service, Sustain) and supports ATL
customers (Growth/Nurture).
Here's some of the other things you can look forward to:
* CRM Opportunities Pipeline and follow up (BTL).
* Creation of quotations and specifications in AX and IQS.
* Price List management and documentation (ensuring adhering to Authority Matrix, archiving).
* Support for customer product queries - basic technical advice.
* Support Commercial organization in documentation (maintenance plans, guarantees, approvals).
* My Hempel support (account set up, support and training at customers).
* Technical submittals (tenders).
* To ensure adherence to company policies and procedures.
* To ensure that a safe and healthy work environment exists by adhering to company health, safety and environment policies.
You will report to the Commercial Support Team Leader.
The role will be based in Dammam (KSA).
We're looking for an energetic individual, with the ability to learn and a
positive attitude.
Our ideal candidate will come from an international experience with cross
cultural, cross functional environment.
You should also have the following qualifications:
* ‎2-‎3 years of experience in coating industry.
* Knowledgeable in paint technology and application.
* Excellent English written and spoken.
* Good other computer skills (Word, PowerPoint, Outlook, Excel-pivot tables/formulas and Dynamic AX).
* Customer focus (establishes and maintains effective and trusted customer relationship, able to differentiate between customers, able to work for solutions).
* Earns trust (honest commitment and strive for high level of communication with customers as well as colleagues).
* Collaborates (builds partnership with colleagues across functions; credits others for contribution and accomplishments do not shy to ask for help, shares information and best practices).
* Drive results (has high standards, constant improvement mindset).
* Excellent in oral and written communication.
* Excellent negotiations skills.
* Ability to create short term sales results and long-term customer relationships.
* Highly self-motivated and enthusiastic.
Application and further information
For further information on Hempel, please visit hempel.com.
To apply for this position, please submit your application letter with a CV in
English via the link no later than the ‎15-Dec-‎2022.
Please note that the interviews will take place ‎1-‎2 weeks after the
application deadline, and you may want to pencil this time in your diary to
avoid any holiday clashes.
More about Hempel
At Hempel, we are working together to shape a brighter future with sustainable
coating solutions. We believe this is only possible with dedicated employees
with diverse perspectives and backgrounds. Hempel is committed to creating an
inclusive work environment and culture that embraces the diversity of our
employees and the customers we serve, providing equal opportunity for all.
Application due
‎2022-‎12-‎15
Seniority Level
Mid-Senior level
Job Functions
Customer Service, Sales
Industry
Chemicals
Across the globe, Hempel 's coatings solutions protect surfaces, structures
and equipment. They extend asset lifetimes, reduce maintenance costs and make
homes and workplaces safer and more colourful. Hempel was founded in
Copenhagen, Denmark in ‎1915 by J.C. Hempel, and is solely owned by the Hempel
Foundation, which not only ensures a solid economic base for the company, but
is dedicated to making a difference in the world by empowering children to
learn, supporting coatings science and sustaining biodiversity.