Social Media Account Manager

Company Description

We help grow many of the world's most iconic brands at Leo Burnett. We help
grow even more of the world's most talented people. You'll find at Leo Burnett
an agency built on ideas and dependent upon the people behind them. A culture
that doesn't just respect creativity but cherishes it. And a community where
the path you choose is your own, the places you can go limitless.
Today, Leo Burnett is one of the most awarded creative networks in the world.
We believe creativity has the power to transform human behavior, and we use
ours to help our clients' brands discover their "human purpose" and play
meaningful, active roles in people's lives.

Job Description

We are hiring a communication and social media manager to join our team in
Saudi Arabia!
We are looking for a detail oriented, client-facing individual responsible for
the end-to-end project coordination & implementation of social media ongoing
campaigns, always-on content & events coverage.
The Communication & Social Media Manager will use business knowledge and
strategic intelligence in a creative environment to help clients reach their
communication objectives.
This role is for a thinker, someone who comprehends the digital and social
landscape, and a curious challenger who can understand and interpret client
needs. This position will tackle business needs and communications briefs
while managing a team of allocated resources.
In your role, you will work very closely with our client in Saudi Arabia and
may require to be present at their premises frequently.
Duties Include:*
Client Servicing & Management
* Be the main point of contact to the client day-to-day
* Partake in briefing sessions with the client & be able to convey the needed job to the team
* Set clear expectations for tasks and deliverables across teams accountable for work, communicating clearly and providing proper materials/documentation when necessary
* Understand the contractual obligation & make sure to abide by the scope of work
* Work with the relevant teams to create and implement monthly social media strategies
* Supervise the creation and implementation phase of the monthly calendars
* Protect client and agency's interests by thoughtfully managing resources and identifying new opportunities for growth, issues, and updates
* Consistent involvement in status and creative meetings, ensuring action steps are always communicated
* Oversee day-to-day management of ongoing content and ensure timely delivery
* Involvement in on ground events coverages
Finances & Reporting
* Gathers data on ad campaigns & tools to evaluate performance, and gives recommendations on ways to improve campaign performance
* Work on multiple social performance reports formats such as monthly, weekly, and quarterly business review reports by providing valuable insights and recommendations
* Work with the relevant teams to create and implement monthly social media strategies
* Supervise the creation and implementation phase of the monthly calendars
* Protect client and agency's interests by thoughtfully managing resources and identifying new opportunities for growth, issues, and updates
* Consistent involvement in status and creative meetings, ensuring action steps are always communicated
* Have basic knowledge in the financial contractual items by making sure that quotations, POs & invoices are issued.
* Experience in working with 3rd party vendors & with handling their invoices and jobs
Requirements For This Role:*
* At least ‎4 to ‎5 years of experience in the social and digital realm, preferably in an agency environment
* Ability to work under pressure and meet deadlines in a fast-paced creative environment
* Manage projects from end to end - starting with the strategy brief through to asset delivery
* Significant digital marketing experience and a clear understanding of the social ecosystem
* Deep knowledge and experience in all social media platforms including Twitter, Facebook, Instagram, YouTube, and LinkedIn
* Clear understanding of the different types of formats & best practices on each social platform
* Stay up to date with all digital and social trends and be able to recommend & implement them
* Experience in leading & supervising a team
* Solid understanding of creative processes and agency functions
* Able to manage the client's expectation and work with multiple stakeholders to deliver on a certain objective/outcome
* Great communication and writing skills
* Must be proficient in English and Arabic
* Meticulous and detail oriented