Consultant, Senior

S oftware Support Consultant
Cairo
#LI-DNI
About Infor
Infor delivers end-to-end ERP and strategic edge applications that are
integrated and delivered in a multi-tenant cloud. We believe that customers
need industry-specific solutions and that one size does not fit all.

We are proud to serve more than ‎68,000 companies worldwide. Infor is a
standalone subsidiary of Koch Industries, Inc., which has annual revenues of
over $‎110 billion.
For more information visit www.infor.com

Position Summary
Driven. Passionate. Innovative. Our Infor Managed Services consultants
provides break -fix on customizations, systems analysis, and client support
for Infor customers across the Americas, Europe, and Asia Pacific regions. We
are subject matter experts of our Infor product suite, capitalizing on our
industry knowledge to efficiently provide our customers solutions to enhance
their business processes. Infor Managed Services (IMS) team in Egypt is
looking for Consultants with in-depth knowledge in one of more of the
following industries: Financial, Manufacturing, Distribution, Food and
Beverage, Fashion and/or Equipment Service and Rental (ESM &R), Supply Chain
Management. If hired, you will be responsible for ensuring world class managed
services support for IMS clients worldwide.

Your Responsibilities Include
As an Infor Managed Services consultant for Infor ERP Products, you will be
required to perform the following:

Develop strong functional consulting skills surrounding Infor applications
(and related third party) technologies and tools to support product
customizations, modifications and related consulting/training activities.
Responsible for analyzing and interpreting client requirements, drafting
functional descriptions and/or programming specifications as required.
Analyze customers' business requirements objectives; develops business
processes to meet customers' business needs. Model to-be business processes in
the Infor application. Document and communicate the planned use of the Infor
application. You will work as an integral part of the Global IMS delivery team
- recommending innovations and process improvements that will make overall
delivery more efficient.

Knowledge and Skills You Bring to the Organization
* A bachelor 's degree in Computer science, Information Technology, or equivalent relevant experience
* At least ‎3 years of experience specializing in either support, development, or implementation of large ERP software packages such as Syteline, Netsuite, Infor M3, Infor Lawson S3, Oracle, SAP, or JD Edwards
* Advance experience in Development and Support using the following: Java, JavaScript, Eclipse, XML, SQL, OOP, Groovy, AS400, Web Services
* Working experience on any of the following M3 applications: M3 Java, API, MEC, ION, BOD, MOM, H5 Scripting, Mashup, IDM, Storyteller, Mongoose, FactoryTrack, XtendM3 is a big advantage
* Working knowledge of databases: MS SQL Server, WinSQL
* Strong business process understanding
* Familiarity on remote support models and global clients is a plus
* Knowledgeable in technical process analysis, design and documentation
* Excellent communication, presentation, organizational and planning skills
* Must be collaborative to work as a team member and as a liaison with customers
* Applicants must be willing to work at Bonifacio Global City, Taguig - Flexible to work on US, EMEA and/or APAC shifts when necessary

Our Values*
Our Guiding Principles set the standard for how we work with one another.
They define who we are as an organization and guide everything we do. By
applying the same shared values that unleash prosperity in free societies
--such as value creation, integrity, responsibility, free speech, and
toleration--we encourage one another to take initiative and to challenge the
status quo.
We have a relentless commitment to a culture based on a business philosophy
called Market Based Management **® (MBM ® ). Informed by the
principles that allow a free and open society to flourish, MBM ® prepares
individuals to innovate, improve, and transform while fostering a healthy,
growing organization that creates long-term value for its clients and
supporters and fulfillment for its employees. *
Infor does not discriminate in employment opportunities or practices on the
basis of race, religion, sex, gender identity or expression, sexual
orientation, national origin, genetics, disability, marital status, age or
individuals with disabilities.
*At Infor we value your privacy that 's why we created a policy that you can
read here .
The information above is not complete and may change once joining Infor in
future but this is a guide of the overall role. Please find further
information here: http://www.infor.com/*