When you think of food delivery in the MENA region, we'd be pretty surprised
if talabat didn't pop into your mind first! Since delivering our first order
in Kuwait in 2004, we've grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other
products per year, to our customers in nine countries throughout the region
with more than 3,000+ employees! Our food delivery business works with over
27,000 brands and almost 50,000 branches, while our q-commerce concept,
talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan,
Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our
customers, our partners, our people, our riders, and the communities in which
we operate. Our #techforgood program allows our customers a safe and
convenient way to contribute to important causes in their community through
donating to local and international charities directly on talabat with a focus
on food insecurity in the region. Since its inception in 2020, we have
facilitated the donation of well over 1 million meals to those in need, as
well as donated over $1.5 million to charity with the help of our partners and
customers. talabat is part of Delivery Hero, the global leader in online food
delivery and q-commerce.
Role Summary:
This role will be the first point of contact for every employee queries across
the region, to support the automation process among the People Operations
department and allow a constant support to every employee in our organization
What's On Your Plate?
* Resolve HR tickets from employees, managers, and P&C team to answer all tier 1 HR questions and Workday inquiries.
* Research and resolve new scenarios, independently seeking out solutions and engaging with the appropriate stakeholders to resolve new scenarios
* Troubleshoot Workday tasks, produce required documents, and support employees in all general HR inquiries.
* Act as an HRIS/Workday SME
* Guide the work of more junior team members (Associates)
* Lead the creation and documentation of new processes
What Did We Order?
Job Requirements
* Attention to detailed, process-oriented, organized, good communication skills
* 3 - 5 years of experience in a human resources operations role, customer facing
* Experience using any HRIS systems (Workday, Oracle, SAP, etc)
* Experience using any Ticketing system (Jira, etc)
* High level of English spoken and written
Who are we? As part of the Delivery Hero Network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more than 1,500+ employees, 4 million users, 15,000+ brand…
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Who are we? As part of the Delivery Hero Network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more than 1,500+ employees, 4 million users, 15,000+ brands an…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
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