Coordinator Core People Operations

When you think of food delivery in the MENA region, we'd be pretty surprised
if talabat didn't pop into your mind first! Since delivering our first order
in Kuwait in ‎2004, we've grown quite a lot over the past ‎17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other
products per year, to our customers in nine countries throughout the region
with more than ‎3,000+ employees! Our food delivery business works with over
‎27,000 brands and almost ‎50,000 branches, while our q-commerce concept,
talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan,
Kuwait, Oman Qatar, and the UAE in ‎30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our
customers, our partners, our people, our riders, and the communities in which
we operate. Our #techforgood program allows our customers a safe and
convenient way to contribute to important causes in their community through
donating to local and international charities directly on talabat with a focus
on food insecurity in the region. Since its inception in ‎2020, we have
facilitated the donation of well over ‎1 million meals to those in need, as
well as donated over $‎1.5 million to charity with the help of our partners and
customers. talabat is part of Delivery Hero, the global leader in online food
delivery and q-commerce.
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As part of the Delivery Hero Network, Talabat is the pioneer of the online
food ordering industry in the Middle East. Our operations span across Kuwait,
Egypt, KSA, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more
than ‎1,500+ employees, ‎4 million users, ‎15,000+ brands and ‎400,000 daily
orders, we are just getting started
Role Summary
As a Coordinator Core People Operations, you will be supporting in overseeing,
updating and maintaining employees' data and status records, in addition to
all Pre-onboarding, Social Insurance, Labor Office compliance and medical
insurance related matters.
What's on Your Plate?
* Handle and process onboarding & offboarding forms and document for new hires and resigned/terminated employees.
* Conduct pre-boarding welcome calls with all new joiners to explain the needed documents and all related matters.
* Ensure that all needed tools for new joiner is ready in place before joining date (Email, Laptop, Medical card, Mifi, etc...)
* Maintain and update confidential personnel information and documents, and ensure relevant documents are kept in their respective files hard and soft copies.
* Prepare social insurance forms (form ‎1, form ‎6 & form ‎2).
* Ensure that employment contracts are current and compliant and handle contracts' renewals process communication.
* Handle all related activities to medical insurance such as renewal, utilization report, comparison sheet, etc.
* Administrate medical insurance claims, reimbursement, counseling employees; furthermore, addition & deletion.
* Respond to employees' inquiries about the insurance conditions and procedures to be fully aware with the required documents for compensation.
* Participate on processing and generate accurate reports of employees' data.
* Provide support for any assigned tasks whenever necessary.
What Did We Order?
* Bachelor's degree in business administration, accounting or any relevant field.
* ‎0 to ‎2 years of experience.
* Fair Knowledge of Labor Law practices and hands on Social insurance & Labor office procedures.
* Good user of Microsoft office, Excel and word.
* Good Command of English.
* Strong attention to details
* Ability to work independently.
* Ability to handle confidential information.