Lead - Customer Experience

؜ - ؜الإمارات ؜ -

Job details


  • Deliver on all aspects of UI/UX design, from strategy to execution of complete development process, including ideation, brainstorming, design, testing, and launch.

  • Lead development of customer journeys, user flows to enhance the usability of existing and new products.

  • Cross functional collaboration with product owners, business analyst and project managers to understand user requirements.

  • Work with end customers to understand detailed requirements, user behaviour and accordingly design complete user experiences in line with the customers needs and vision.

  • Serve as the custodian and maintain Dubai Trades digital branding guidelines ensuring coherency across the digital portfolio

  • Provide support and guidance to UX officer ensuring high quality deliverables

  • Create high fidelity prototypes for user testing.
    Job Specification


Essential

Bachelor's degree in a related Business Administration


Desirable

experience within both the customer services and systems . Strong
communication
Highly responsible, self-motivated individual, capable of performing
effectively under pressure .

Job Summary

  • Advertiser: DP World
  • Announcement date: 28/02/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Salary: -
  • Phone number: -

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