OFFICER - BUSINESS PROCESS EFFICIENCY

؜ - ؜الإمارات ؜ -

Job details


  • Supervise process enhancement/Re-engineering projects to eliminate deficiencies in processes designs and enhance the customer experience.

  • Ensure proper follow up on the implementation of project re-engineering proposals or assessment action plans.

  • Ensure business process efficiency by systematically engage with UAE businesses units and functions to identify pain points and areas for improvement and demonstrate impactful identification.

  • Support in identifying a framework that lead to pro-actively identify the areas for improvement within the UAE business units & functions processes.

  • Handle & monitor the reports with other functions within organizational excellence which the team can rely on to capture, highlight, and lead to process improvement identification such as audit report, self-assessment reports, external & internal customer satisfaction survey reports...etc

  • Supervise the process assessment/evaluation projects whenever is required either pro-actively or reactively based on management instructions.

  • Assist in presenting the management review meetings related business process efficiency on regular basis.

  • Monitor & update the result dashboard related to business process efficiency team which gives clear results on the team performance & KPIs.

  • Support in exploring & introducing smart solutions related to business process efficiency activities to manage the tasks more effectively and reduce the paper & manual work.

  • Support in the programs/initiative that enhance the awareness level among UAE employees related to business process efficiency activities.

  • Perform other responsibilities associated with this position as assigned by management team.

Job Summary

  • Advertiser: DP World
  • Announcement date: 06/04/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Salary: -
  • Phone number: -

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