Technical Support/Help Desk (Alex)

؜ - ؜Alexandria ؜ -
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Job details

Job Information


Industry
Retail
Work Experience
‎1-‎3 years
Salary
‎6250
City
Alex.
State/Province
Alexandria
Country
Egypt
Zip/Postal Code
‎21517


Job Description



  • End User Device Support.

  • Troubleshooting Network connectivity problems (LAN, WAN, WiFi).

  • Support Application (Outlook, Printing, Scanning…)

  • Hardware Support (Printers, MFP, Desk Phones…)

  • Installation & configuration of a company's hardware operating systems and applications.

  • Maintenance and monitoring of computer networks and systems.

  • Diagnosing and solving hardware or software faults.

  • Testing and evaluating new technology


**


Requirements**
*
Bachelor's Degree
* ‎1-‎3 years of experience working in an ITIL based environment.
* Experience with Microsoft Active Directory, DNS, DHCP.
* Experience with PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
* Experience with Client PC connectivity - Ethernet, TCP/IP, and VPN, including physical connection (cables, switches, Wi-Fi access points, routers) and logical/ software.
* Experience with antivirus desktop security products, and common support tools and applications


**


Benefits**
* Social Insurance
* Medical Insurance

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Job Summary

  • Advertiser: MigrationIT
  • Announcement date: 01/11/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Alexandria
  • Salary: -
  • Phone number: -

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