Be part of our dynamic team creating unforgettable guest experiences!
Four Seasons Hotel Abu Dhabi is looking for top talent to join our pre-
opening team and get ready to open the first Four Seasons in the Emirati
capital!
About Four Seasons Hotel Abu Dhabi at Al Maryah Island
The first Four Seasons in the Emirati capital will be 200-room Four Seasons
Hotel Abu Dhabi at Al Maryah Island, in the heart of the new Central Business
District. The striking new building is on a prime stretch of waterfront
adjacent to the new ADGM Square complex, home of the new Abu Dhabi Securities
Exchange. A retro-modern Chicago steakhouse, a cocktail bar, and a poolside
restaurant with sweeping views overlooking the sea are among an array of
dining options planned. The building will also house 124 private and serviced
residences.
Main Duties :
* Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
* Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
* Works harmoniously and professionally with co-workers and supervisors.
* Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
* Stores and retrieves guest luggage and packages.
* Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.
* Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bellstand, Business Center, and lobby coverage.
* Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
* Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
The benefits offered by Four Seasons Hotel Abu Dhabi include :
* Full board shared living accommodation in a high quality, well-resourced compound
* Complimentary nights at FS Hotels worldwide
* Regular social and sporting events
* Paid home leave tickets
* Quality employee meals
* Free transportation to and from work
Learn more about what it is like to work at Four Seasons - visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
We look forward to receiving your application!
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