Job Number 23073932
Job Category Rooms & Guest Services Operations
Location The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island,
Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
First impressions are everything. When guests arrive at our hotels, we want
that impression to be memorable. The same goes for departures. When guests
leave, we want them to go with a smile and a feeling that we were there for
them throughout their stay. We want to build an experience that is memorable
and unique from start to finish. Our Guest Arrival Experts take the initiative
to deliver a wide range of services that guide guests through their arrival
and departure experiences. They are empowered to move about their space and do
what needs to be done. Whether processing operational needs, addressing guest
requests, completing reports, or sharing the highlights of the local area, the
Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical
to success - creating a safe workplace, following company policies and
procedures, maintaining confidentiality, protecting company assets, upholding
quality standards, and ensuring your uniform, personal appearance, and
communications are professional. Guest Arrival Experts will be on their feet
and moving around (stand, sit, or walk for an extended time) and taking a
hands-on approach to work (move, lift, carry, push, pull, and place objects
weighing less than or equal to 50 pounds without assistance and objects
weighing more than 75 pounds with assistance.. Doing all these things well
(and other reasonable job duties as requested) is critical for Guest Arrival
Experts - to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
The St. Regis brand first established luxury hospitality more than 110 years
ago, with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York 's Fifth
Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today, with more than 40 of the best addresses around the world, St.
Regis is a place where trends are born, boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.
**Main Duties/Description:** The ability to supervise bell staff to ensure the smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest request. The ability to provide accurate information to guests in a courteous manner; fill all reasonable guests requests …
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**At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.** Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rul…
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**At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.** Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rul…