Summary
As a Head Doorman, you are responsible to provide professional and customer-
focused service to our guests, ensuring their every visit will become a
memorable one your role will include key responsibilities such as:
* Offer consistently professional, friendly, warm, and engaging service
* Ensure guests are greeted appropriately upon arrival in a warm manner
* Open car doors for arriving and departing guests and escort them to the lobby
* Forward all guest complaints or problems to the manager on duty
* Ensure that an effective handover is made between duty shifts
* Demonstrate a complete understanding of the hotel's policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times
* Establish, promote and maintain good public relations while meeting or exceeding guest expectations.
Qualifications
**Posting Date** Jun 13, 2022 **Job Number** 22098198 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** St. Regis Hotels & Resorts *…
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