United Arab Emirates
Jan 9, 2023
AED 4500 - AED 5000
Contract Full time
Our client is one of the largest electronic brand. They are now looking for a
Ca ll Center Agent
to join them.
R oles & Responsibilities
*
Take customer calls and provide accurate, satisfactory answers to their
queries and concerns
* De-escalate situations involving dissatisfied customers, offering patient assistance and support
* Call clients and customers to inform them about the company's new products, services and policies
* Guide callers through troubleshooting, navigating the company site or using the products or services
* Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
* Collaborate with other call center professionals to improve customer service
* Help to train new employees and inform them about the company's customer management policies
Benefits
* Employment Visa
* Medical Insurance
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