Administrator

Synopsis
Maintain and monitoring any required investigation regarding customer or
company complaints, highlighting improvements / corrective actions.
Liaise with relevant internal department and follow up to ensure getting
action within the deadline.
Accountabilities
‎1 Responsible for all administrative task, communicate to department for daily
enquiries, reports, letters, Issue's, memorandum and minutes of the meeting
and ensure task are completed accurately delivered with high quality in a
timely manner. Handled meetings/appointments of the manager.
‎2 Coordinate with departments all related to staff leave, tickets, IT
requests, All other staff request, Raising PR-PO-Reservation and tidy up.
‎3 Responsible for exporting monthly report from Rostima, reconcile daily
attendance and publishing roster for the next cycle, and tracking department
staff files
‎4 Responsible, assisting and providing initial requirements for new joiners
e.g. uniforms, employee handbook, Rosita access, location access etc.
‎5 Generate monthly consolidated reports and reconcile against actual figures
to ensure all timelines are achieved in submitting / daily / weekly and
monthly reports of the departments. Filing organizing and record keeping in a
very organized manner.
‎6 Liaise closely with all Airline related task, stakeholders, (Flight Editing,
NOC, Customer Service, etc.), Increases, Meal service changes. Assist in all
internal departments requirement to plan accordingly related to operational
task.
‎7 Maintained the proper handling of office equipment and ensure that a high
level of confidentially is maintained at all times.
Education & Experience
Qualification & Education: Fluency in English (Speaking / Reading / Writing
/Listening) and second language oral and written. Good Communication and
Organization Skills. Good IT Skills including mastery of Word, Excel & order
process technologies
Experience: Airline /industrial catering experience, minimum ‎2 years'
experience (Required)
* Basic computer knowledge
* Excelled analysing skills
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in ‎2003 and
quickly went on to become one of the world's leading airlines. From its home
in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle
East, Africa, Europe, Asia, Australia and North America. Together with
Etihad's codeshare partners, Etihad's network offers access to hundreds of
international destinations. In recent years, Etihad has received numerous
awards for its superior service and products, cargo offering, loyalty
programme and more. Etihad is recognised as one of the world's leading
airlines in response to COVID-‎19 and was the first airline in the world to
fully vaccinate its crew on board.
Etihad sees tackling the climate crisis as the most important issue of our
time, and through strategic partnerships with major global aviation brands and
OEMs, Etihad is relentless in its pursuit of industry decarbonisation.
To learn more, visit etihad.com
.
COVID-‎19 UPDATE: The health and safety of our communities--including our
employees and our candidates remains our top priority. From a recruiting
perspective we are continuing to identify people for roles with Etihad in
anticipation we will be able to hire, however the process may take longer
because we are using more virtual recruiting techniques, and start dates may
be delayed because of guidance from the governments in the countries we
operate in. We appreciate your understanding and flexibility, Stay safe and
healthy.