Hiring a Customer Service Supervisor for Abu Dhabi.
Key Responsibilities:
* Supervise day-to-day operations in the customer service department.
* Create effective customer service procedures, policies, and standards.
* Respond to customer service issues on time.
* Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
* Maintain accurate records and document all customer service activities and discussions.
* Implement an effective customer loyalty program.
* Hire and train new customer service agents.
* Assess service statistics and prepare detailed reports on your findings.
* Manage the approved budget of the customer service department.
Key Requirements:
* Bachelor's degree.
* Proven experience as Customer service Supervisor.
* Proficiency in Microsoft Office and customer service software.
* Outstanding written and verbal communication skills.
* Able to prioritize and delegate tasks.
* Excellent leadership and interpersonal skills.
### **Description** Hiring a Customer Service Supervisor for Abu Dhabi. Key Responsibilities: * Manage and coordinate customer support teams. * Improve customer service procedures, policies, and standards and set clear and actionable goals for support teams. * Improve employee recruitment and…
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