Villa Coordinator - Front Office - Jumeirah Saadiyat Island Resort

Villa Coordinator - Front Office - Jumeirah Saadiyat Island Resort -
(2100011K)

At Jumeirah, we are committed to encouraging and developing our colleagues in
world class environments. We value diversity and provide equal opportunities,
employing over ‎14,000 colleagues from over ‎140 different countries including
locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe,
South America, Africa and the Middle East.
We want you to do well from the beginning, so we'll give you every chance to
impress during the recruitment process. We promise our colleagues a warm
welcome and will help you feel part of our Jumeirah family from day one. You
can rely on us to support you as you settle into your journey with us and make
Jumeirah 'Your Place to Shine'.
A landmark property for the Emirate scheduled to open Q3 of ‎2018, Jumeirah at
Sa'adiyat Island offers ‎293 rooms and suites facing the sea, showcasing views
from either a private balcony or garden access room, with an extended patio
and outdoor space. This luxury beach front hotel embodies the beauty of the
ocean - the stylish contemporary architecture is decorated with marine themed
touches that bring the outside world to life. Home to eight restaurants and
bars, Jumeirah at Sa'adiyat Island has plenty of dining options including an
all-day dining venue, two signature restaurants, a lobby lounge and bar, a
pool and beach bar and a sports lounge. Guests can also explore the ‎400 metre
public beach and three swimming pools. Jumeirah at Saadiyat Island was
developed under the patronage of His Highness Sheikh Suroor bin Mohammed Al
Nahyan's Projects Department.

About the Job:
An opportunity has arisen for a Villa Coordinator to join Front Office team in
Jumeirah Saadiyat Island Resort. The main duties and responsibilities of this
role:

• To ensure that Serviced Residence guests receive prompt, cordial attention and personal recognition.


• Update and maintain guests profiles and accurate guest history records, including the recording of guest information received from other hotels or departments and guests preferences.


• To ensure that all relevant departments are advised of guest history requests/preferences prior to arrival.


• To prepare all necessary documents/arrangements as part of pre-arrival procedure.


• To prepare the registration card, welcome letter/card and welcome hamper a day before arrival to ensure smooth check-in.


• Liaise with Housekeeping Department to ensure room image is maintained and as far as possible the "Room Ready a day before Arrival" policy is adhered to


• Liaise closely with Housekeeping Team to ensure special guest needs, amenities and other room related requests are met


• In-charge of in-room check-in for long staying guest and ensure that all benefits have been informed.


• To ensure that payment/deposit for rooms and incidentals have been paid.


• To communicate with Sales colleague handling serviced residence guests and liaise with relevant department after receiving completed guest preferences and action them accordingly.

About you:
The ideal candidate for this position will have the following experience and
qualifications:
Minimum ‎2 years experience in a Front office/Guest Relations experience
(Butler experience is an added advantage)
About the Benefits;
We offer an attractive tax-free salary, paid in Dirhams (AED), the local
currency of the UAE. In addition, we offer generous F&B benefits, reduced
hotel rates across our properties globally,
excellent leave and health care package, flights home, accommodation, life
insurance, functional incentives and other employee benefits making the role
attractive to high performers and any applicant looking for a career with one
of the most luxurious brands in the hospitality industry.

Primary Location: United Arab Emirates (AE)-Abu Dhabi-Abu Dhabi
Job: Various
Organization: Jumeirah Saadiyat Island [JSI]
Job Posting: Sep ‎1, ‎2021, ‎5:14:‎37 AM