Posted: Mar 3, 2021
Role Number: 200228083
As more and more people discover Apple, they visit our stores seeking ways to
incorporate our products into their lives. It's your job, as a Store Leader,
to build and manage the various teams that engage customers in this dynamic
environment. In this role, you lead the people that help customers achieve
ownership, learn new skills, get technical support, and find business
solutions. Adaptable and flexible by nature, you're composed and collected as
you balance the diverse needs of your teams in the midst of constant change.
As a Store Leader, you inspire teams to deliver measurable results for the
store's various business sectors. You lead a sales force that discovers
customers' needs and delivers solutions to build Apple loyalty. Your technical
support team helps maintain customers' trust in Apple and its products. Your
business team brings the Apple experience to business customers. And the
training staff you coach teaches customers how to get the most out of their
Apple products. You build these lines of business by selecting and developing
a knowledgeable talent pool. In addition to team building, you create
excitement around products, launches, programs, and initiatives. You're
responsible for upholding our high standards regarding communication and
confidentiality. And by driving your staff to create customer experiences that
enhance Apple loyalty, you deliver measurable results and help enrich
customers' lives.
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