Senior Service Sales Engineer

Country:
Kuwait
Location:
LOC KWT01:Industrial Shuwaikh ‎1

Job Description
Carrier is the first air conditioning company to be present in Kuwait way back
in ‎1946. Mr. Morad Yusuf Behbehani was appointed as authorized distributor and
the first air conditioner was delivered to the then Emir of Kuwait in the year
‎1946.
Ever since the company was established, Carrier remains as one of the leading
company in the air conditioning business both in Kuwait as well as rest of the
world.
We strive to remain leader in HVAC industry by consistently improving our
performance through customer focused programs and providing highest value to
our customers.
Job Summary
The main role of the Senior Service Sales Engineer is to ensure proper
acquisition of sales opportunities and meeting financial targets. To be a Team
Leader takes responsibility for promoting and achieving team target.
Key responsibilities
* Prepares the monthly sales forecast according to the Service Requirements and presents it to management.
* Work towards achieving the SIP target (Sales, GM, Booking, and DSO).
* Prepare and executes customer visit schedules on weekly basis.
* Interact with customers to increase sales, increase market share, increase product awareness, and educate customers.
* Attends weekly/monthly meetings for sales review, ageing and collection.
* Prepares costing sheet and quotation for approval, and submittal to customer.
* Prepares required technical report (compressor inspection report, maintenance report and unit inspection report) with the technical team and delivers to customers.
* Contacts customers to explain and discuss quotations. Prepares detailed technical proposal. Discuss Technical compliance report with the concerned Supervisor.
* Reviews contracts and reaches agreement with customers. Prepares booking form and enters approval acknowledgement in the system.
* Prepares all quotations in SAP CRM and records on the revenue tracker. Keeps hard copy of the quotations in general quotation file.
* Reviews monthly online backlog report, and updates promise date in SAP.
* Enters monthly forecast to CRM and updates daily sales report and LE.
* Will take responsibility to analyse and fix any process problem.
* Will generate market & new sales business to improve department financial target.
* To be role model to all subordinates about business performance and personal attitude.
Qualifications
* University Graduate (Mechanical Engineering is preferable).
* Minimum of ‎3 years of relevant experience.
* Proficiency in English and Arabic.
* Communication skills.
* Customer focus orientated.
* Analytical thinking skills.
* Computer soft skills.
What do we offer?
* Benefit from our great workplace environment and culture.
* Participate in incentive plans.
* Get development and learning opportunities.
* Get competitive salary and benefits, suitable to your seniority level.
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our
employees. We strive to provide a great place to work that attracts, develops
and retains the best talent, promotes employee engagement, fosters teamwork
and ultimately drives innovation for the benefit of our customers. We strive
to create an environment where you feel that you belong, with diversity and
inclusion as the engine to growth and innovation. We develop and deploy best-
in-class programs and practices, providing enriching career opportunities,
listening to employee feedback and always challenging ourselves to do better.
This is The Carrier Way.
Join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All
qualified applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity, national
origin, disability or veteran status, age or any other federally protected
class.
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