DT Infrastructure Manager

MEET-KSA-Khobar-DTV
Job Description and Qualifications
Air Products is a thriving Fortune ‎500 global company that is growing and
looking for talented, driven Information Technology professionals to join our
team! With over ‎19,000 employees and operations in over ‎50 countries, Air
Products is committed to its Higher Purpose of bringing people together to
collaborate and innovate solutions to the world's most significant energy and
environmental sustainability challenges.

We are excited to share our Digital Technology (DT) team is expanding to
meet growing business needs across the world. We 're making a significant
investment in our people and systems to strengthen our digital foundation,
drive business optimization and enhance our customer experience. If you are
passionate about achieving these goals as well, we would like you to consider
joining our team!

We have an immediate opening for a DT Infrastructure and Security Manager.
This position is located at our corporate office in Dhahran Techno Valley,
Kingdom of Saudi Arabia.

PRINCIPAL ACCOUNTABILITIES
* This position will be accountable for leading the day-to-day operations of the DT Infrastructure and Security teams (~‎10 DT Professionals) in KSA with an emphasis on the delivery of secure, highly available infrastructure and security services, with a focus on the MEET (Middle East, Egypt Turkey) Region.
* Provide technical leadership, develop, and mentor a team of DT professionals including recruitment, supervision, talent management, learning and career development and provide effective communication of the DT and business organization goals and objectives.
* Ensure consistent and reliable services that support and align with our established service level agreements to maintain efficient and high-quality operations.
* Serve as an escalation point while managing incident resolution within the environment, facilitating collaboration among other Infrastructure and support teams as required in all regions.
* Establish and maintain effective relationships with Infrastructure counterparts in all regions.
* Manage infrastructure costs in region to help manage the impact on the overall DT budget.

**MINIMUM REQUIREMENTS AND QUALIFICATIONS
* Bachelor 's degree in Information Technology or related experience required
* ‎10+ years' of work experience in the IT industry and managing diverse teams.
* Dynamic professional with experience in IT Infrastructure management (Engineering and/or Operations) with sound knowledge of network, voice, servers, database, application hosting (Citrix/AWS/Azure/HPC) and end user services (Laptop/desktop/mobile deployment).
* A working knowledge of KSA Cybersecurity regulations (HCIS).
* A positive attitude, strong analytical skills, excellent written and oral communication skills, and the ability to work with teams and peers collaboratively to enhance employee engagement.
* Strong leadership, influencing, interpersonal/communication, coaching and collaboration skills with ability to communicate business goals & objectives to team in an effective way.
* Demonstrated ability to work in a highly demanding operational and support environment while maintaining service levels and business continuity.
* Excellent ability to coordinate with different people at one time under difficult situations and the ability to bring out the best in others while maintaining our 4S culture (Speed, Simplicity, Self-Confidence, Safety).
* Strong analytical and problem-solving skills. Proactive professional who can rapidly identify problems (Process or People improvement), formulate tactical plans, initiate change and implement effective programs in challenging and diverse environments.

Req No.
41731BR
Employment Status
Full Time
Organization
Corporate
Business Sector / Division
Digital Technology
Region
Middle East, Egypt, Turkey (MEET)
Country
Saudi Arabia