Company Profile:
At Unilever you are more than your job title, you are part of the world's most
successful, purpose-led business. Work with brands that are well-loved around
the world, that improve the lives of our consumers and the communities around
us.
We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann's
and Omo, alongside trusted local names and innovative-forward thinking brands
like Ben & Jerry's, The Dollar Shave Club and Surf.
Be part of the most successful purpose-led business in the world. Have the
opportunity to see the true impact that you're having in the work you do -
every small thing counts.
About the Vision:
Run by Unilever, the Employee Experience (EX) Operational Hubs support the
markets by delivering responsive and efficient operational excellence,
leveraging automation, innovation & continuous improvement. To create an
operational Powerhouse for Employee Experience Organization by centralizing
capabilities, skills and process automation to unlock capacity for the in-
market teams across the market clusters and provide opportunities to improve
Employee Experience for our teams and customers.
About the team:
The Hub Optimization team acts as the Centre of Excellence to drive the
digital and automation transformation path for the Employee experience (EX)
e2e Journeys for Europe, UKI & NAMETRUB.
Job Purpose:
The Automation consultant role will involve working with Product system
owners, business users and functional / technical experts to translate
business opportunities into a high-level technical analytics and automation
solutions. You are perceived as the key subject matter expert who guide
clients on; Identifying and assessing processes for potential automation,
selecting appropriate technology partners and synergies for hyper-automation,
advising on appropriate applications of automation to solve business
challenges, designing hyper-automation solutions, fostering data led culture &
talent.
Job Responsibilities:
You will be a key part of a diverse and strategically important team that
prides itself to provide innovative solutions in high-profile, complex
projects on behalf of our clients and to bring inventive new approaches to our
services and existing ways of working. Working alongside colleagues from the
wider Europe, UKI & NAMETRUB Regions Your responsibilities will be, but not
limited to the following: • Architect solution options to reimagine processes
to achieve business value, eliminate waste & automate our ways of working
using RPA, low code automation, cloud architecture & programmatic automation •
Work with assessment and delivery teams to translate process solution options
into delivery plans, and support or enable delivery where appropriate • Work
with stakeholders at all levels including senior stakeholders in Europe, UKI,
NAMETRUB, Product system owners, business users and functional / technical
experts, process architects, Program managers & BI Engineers. • Drive & devise
alongside Hub Program Lead the EX-Hub transformational road map to transform
all our EX-Journeys • Solution architecture required to deliver end to end
hyper-automation solutions (i.e. integration, networking and infrastructure
background) • Business case definition & input to capex/opex costs for
business case drafting • Work alongside BI engineers/data analysts to
translate process data into process inefficiency insights and root causes to
support Business case hypothesis.
Job Requirements:
Educational& Job Qualifications
* Master's or bachelor's degree in computer science, Information systems or another related field
* Proven track record of not less than 8-10 years in delivering automation projects, from pilot through to enterprise scaled programmers.
* Demonstrated experience in ERP systems (Service now, Oracle, SAP) process automation or consulting.
* Demonstrated delivery experience of the main technologies such as RPA, low code automation, cloud architecture & programmatic automation
* Extended client facing consulting experience in a recognized consulting business or within a consulting function in the industry.
* Strong Business analysis skills, proficiency in constructing product backlogs and technical user story writing
* The ability to design an automation strategic roadmap, identify opportunities for automation and generate supporting quantitative business cases.
* Solution architecture required to deliver end to end hyper-automation solutions (i.e. integration, networking and infrastructure background)
Technical Qualifications
* Fluency in English Language (written and spoken)
* Waterfall Certifications: PMP or PRINCE 2 is a must
* Agile Certifications: CSM or PMI - ACP Certificates are a must
* Agile Certifications: Leading SAFe certificate is a plus
* Service now, Oracle, SAP Certified is a plus
* UI Path Certificate is a plus
* TOGAF, AWS certificates are a plus
Behavioral Qualifications
* Excellent organizational and communication skills and the ability to interact with business functions as well as IT.
* Ability to communicate complex concepts to a broad range of audiences in a simple way and the incorporation of automation technologies into wider solutions
* An up-to-date view of major trends within AI and automation
Unilever is an organisation committed to equity, inclusion and diversity to
drive our business results and create a better future, every day, for our
diverse employees, global consumers, partners, and communities. We believe a
diverse workforce allows us to match our growth ambitions and drive inclusion
across the business. At Unilever we are interested in every individual
bringing their 'Whole Self' to work and this includes you! Thus if you require
any support or access requirements, we encourage you to advise us at the time
of your application so that we can support you through your recruitment
journey.
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