Company Description

"A passion for perfection"
Swissotel Hotels & Resorts is a distinctive group of deluxe hotels where we
put the emphasis on our people. We strive to provide a motivating and
rewarding environment that attracts inspired and talented people who are
willing to bring news ideas, use and develop their knowledge to reinvent their
career path.
Swissotel Makkah is Swissotel's First hotel to open in Saudi Arabia. The hotel
offers ‎1487 elegant rooms and suites with modern design, complementing the
values of today's Arab culture.
As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah
is a contemporary five-star hotel located in close proximity to the holy
Masjid Al Haraam, overlooking the Ka'aba and the Grand Mosque.
Swissotel Makkah is part of a new urban development, including two
restaurants, one executive lounge, two meeting rooms and a business centre. It
has private entrances that make it easier for our valuable gusts to reach Al
Masjid Al Haram.
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can
find a job and brand that matches your personality. We support you to grow and
learn every day, making sure that work brings purpose to your life, so that
during your journey with us, you can continue to explore Accor's limitless
possibilities.
By joining Accor, every chapter of your story is yours to write and together
we can imagine tomorrow's hospitality. Discover the life that awaits you at
Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!

BELIMITLESS"

Job Description

• Consistently offer professional, friendly and engaging service


• Handle all calls for the department and ensures all messages, information and requests are communicated promptly and accurately.


• Process requests and delegates work assignments in a timely manner


• Oversee day-to-day work-flow of the Housekeeping office and ensure service standards are followed


• Perform various duties pertaining to departmental inventory control system: purchase orders, coding invoices etc.


• Manage all shipping and receiving for Owners, Guests and Colleagues


• Provide administrative support to all areas of the Housekeeping department


• Work closely with all departments within the Lodge, communicating day to day updates and changes


• Address guest concerns and react quickly, logging and notifying proper departments as required


• Work closely with the Maintenance department to address necessary repairs


• Balance operational, administrative and Colleague needs


• Follow department policies, procedures and service standards


• Follow all safety and sanitation policies


• Other duties as assigned

Qualifications

• Consistently offer professional, friendly and engaging service


• Handle all calls for the department and ensures all messages, information and requests are communicated promptly and accurately.


• Process requests and delegates work assignments in a timely manner


• Oversee day-to-day work-flow of the Housekeeping office and ensure service standards are followed


• Perform various duties pertaining to departmental inventory control system: purchase orders, coding invoices etc.


• Manage all shipping and receiving for Owners, Guests and Colleagues


• Provide administrative support to all areas of the Housekeeping department


• Work closely with all departments within the Lodge, communicating day to day updates and changes


• Address guest concerns and react quickly, logging and notifying proper departments as required


• Work closely with the Maintenance department to address necessary repairs


• Balance operational, administrative and Colleague needs


• Follow department policies, procedures and service standards


• Follow all safety and sanitation policies


• Other duties as assigned

Additional Information

Your team and working environment:
In ‎1-‎2 sentences, introduce the team, property or office environment in a way
that reflects the culture
Note: Customization may be included for any specific local or legislative
requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and
promote diverse talent.