Retail Agent

؜ - ؜مصر ؜ -

تفاصيل الوظيفة

About the role


Handle customer complaints & inquiries and sell Orange products and services.


About you


Education
* Bachelor Degree from a recognized university .
Experience
* ‎0-‎1 year experience in direct shops or customer service.


Skills



  • Very good English both spoken and written.

  • Very good computer skills.

  • Good communications and selling skills.

  • Ability to work in a team.

  • Ability to work on shift basis.


Department


Orange Services
* Welcome customers to the customer center and solve their inquiries.
* Handle customer complaints and provide solutions to their problems.
* Sell Orange products and services and ensure proper collection of required documents.
* Sell value added services to customers.
* Coordinate with other departments to solve customers' complaints.
* Support Customer Center team to achieve their KPIs.
* Enhance customers experience through developing and smoothing the workflow inside the Customer Center.
* Propose tools to maintain company and customer center image
* Handle customer center requests, stock and administrative work.


Contract


Regular

ملخص الوظيفة

  • المُعلن : Orange
  • تاريخ الإعلان : 15/06/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • الراتب : -
  • الهاتف : -

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Language: English