Sales Account Representative (Cairo)

Reporting to the Regional Sales Director, the Sales account representative
covering the defined geographical region of All countries in Western Africa
and will have responsibility for sales deliverables and maximising revenue
potential on existing accounts as well as identifying new customer
opportunities.
You will utilise your sales, technical, relationship and organisational
skills to improve NOV and M/D Totco 's performance by way of both fulfilling
customer requirements and enabling them to improve their performance so both
businesses can achieve and surpass their respective performance targets.
As the Sales account representative you will continually develop, improve,
and communicate action plans not only internally but also externally to
customers with the aim being to surpass customer expectations in order to
secure NOV as their preferred supplier and partner.
Your existing technical understanding of rig instrumentation, drilling
optimisation and data management along with your demonstrable drive, customer
focus and well documented track record of introducing new technology where
there has previously been no customer knowledge, hunger, or budget for it, is
essential. You will also have successful history in sales and/or business
development with detailed history to support this.
DUTIES AND RESPONSABILITIES
* Develop and maintain good working relationships with every customer at all levels and tend to their requirements and requests efficiently and diligently ensuring that customers receive the highest level of customer service from all areas of the organisation
* Support the West Africa sales strategy in line with overall strategy, organizational structure, and processes in line with given frames, internal and external requirements in West Africa.
* Communicate local sales strategies to Africa management, Ops team and support the sales plan development to achieve overall strategies
* Manage the West Africa Sales function to ensure best practices are followed, costs are controlled, the team maximizes revenue generation and contribution to the business' operating profit and increases the value added to the company
* Meet Africa sales financial objectives by forecasting requirements, participating in the annual budget.
* Understand and communicate our customers buying patterns/processes, providing reactive and proactive customer support with clear, defined and documented follow up plan to be executed
* Communicate and regularly monitor progress of revenue targets to the West Africa.
* Promote development of new and existing business leads to Sales team obtaining regular feedback and status reports
* Maintain high level visibility of customer strategies across West Africa and communicate changes.
* Evaluate and improve sales and sales support structure and internal processes in order to improve performance and team effectiveness
* Support West Africa sales with more complex customer needs attending senior management meetings where necessary
* Ensure the regional teams effectively qualify opportunities, offering insight into the sales process including conversion to order KPIs/metrics and value add
* Maintain full understanding of existing competitive technology and market pressures and trends, identifying areas for product development ensuring NOV is at the forefront of the market
* Promote intercompany collaboration and the communication of leads between countries/regions
* Travel as and when required
QUALIFICATIONS
* Tertiary education in an Engineering and/or Business discipline (essential)
EXPERIENCE
* Experience in Oil and gas field and high knowledge in drilling and knowledge in instrumentation (essential)
* Experience in a similar position (essential)
* Working knowledge of the West Africa Water Industry and related Sales environment (essential)
* Working knowledge of Industrial processes and related Sales environment (desirable)
SKILLS, TRAINING AND SPECIALIST KNOWLEDGE
* Computer literacy (including good command of Microsoft Excel, Word, Outlook) (essential)
* Working knowledge of Customer Relationship Management (CRM) systems (essential)

Every day, the oil and gas industry's best minds put more than ‎150 years of
experience to work to help our customers achieve lasting success.

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the future.

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Wellbore Technologies

Within NOV Wellbore Technologies, we enhance drilling performance at the rig,
both on land and offshore. We understand the complete process and anticipate
what our customers need to be successful.