System Senior Specialist.Enterprise Information Management

System Senior Specialist.Enterprise Information Management - (
230000CL )
Description

Job Purpose
The Senior Systems Administrator will be responsible for the configuration,
implementation, and maintenance of various technologies managed by the
Information Technology department. He should ensure the efficient and reliable
operation of the systems and maintain their availability and reliability.
Report To Position Name
Administer operation systems through all IT infrastructure and platforms.
Prepare reports and ensure optimal service availability
Ensure efficient maintenance and ensure compliance to all disaster recovery
plans. Provide latest access security to protect all infrastructure services.
Monitor all communication for each customer to assess operations within
timeframe.
To assure highest level of systems availability and to maintain the data
integrity, security and best systems performance. To plan and develop the
backup strategies assuring the best data recovery time.
To be responsible for the configuration, and maintenance of various
technologies managed by the Information Technology department. He should
ensure the efficient and reliable operation of the systems and maintain their
availability and reliability.
Maintain records of all service level agreements for customers. Check and
ensure resolution of all issues to achieve all operations objectives without
breaching the SLA. Enhance operations SLAs and assure customer satisfaction.
Responsible of any upgrade patches across production systems and ensure
quality and standard. Apply patch fixes for all bugs on all live systems
whenever needed. Administer all infrastructure services and provide backup for
recovering systems.
Ensure SYSTEM availability of all systems and IT network application. Provide
backup and redundancy to retrieve data in case of emergency. Restore a random
services/databases on regular basis to ensure backup healthy state
Have a solid backup process with documentation of the data type, location,
size, date and time, RBO and RTO for auditing purposes. Enhance the Systems
Performance to assure using the server resources in the most effective and
efficient way.
Enhance the database Security to support the data confidentiality and privacy.
Plan and implement the systems upgrades and patches installation to assure of
using the latest available technologies and avoiding the known bugs.
Administer all network equipment, hardware (routers, switches, wireless access
points, voice servers, gateways and IP phones) and software upgrades. Design
and maintain all IT processes according operation policies through
standardization of methods.
Maintain and prepare all necessary documentation for various operation
activities. Prepare and review all Service Level and Operation Metrics and KPI
scores for all operations.
Analyze all systems for proactive support and ensure efficiency. Act as a 3rd
level of support with the NOC team Give full support to Implementation team on
delivering new project in go life phase.
Consulted in the acceptance phase (UAT) in new projects with the
Implementation team. Feedback and involve Planning team for repeated faulty
device for planning future actions. Feedback and involve Planning team for
needed revamp design planes.
Responsible to receive full handover documentation and low level design
document from the Implementation team before accepting new projects to go
production. Work in full cooperation with the IT Service Support team in any
escalated issues End to End until complete resolution.

Qualifications

QUALIFICATIONS_ESSENTIAL
Bachelor's degree in Computer Science or Engineering. Strong knowledge in OS
clusters. Good knowledge in systems management software (such as Microsoft
SMS). Good knowledge of the backup policies. A strong work ethic, and is a
team player with the ability to work well independently. Excellent
communication skills and can demonstrate problem solving skills. Good
knowledge in UNIX/Linux OS/Windows Highly motivated and competent with
decision-making ability Very good communication and documentation skills Team
work spirit Fast learner and reader with the ability to understand diverse
technologies.
QUALIFICATIONS_DESIRABLE
NA
EXPERIENCE_ESSENTIAL
Minimum ‎1-‎3 Years of systems experience
EXPERIENCE_DESIRABLE
Experience in Windows High Availability Solutions (NLB or Cluster) Experience
in MS Windows Active Directory. Experience in MS Exchange System. Experience
in MS MOSS. Experience in MS SQL. Experience in MS SCCM, SCOM. Experience in
MS ISA. Experience in MS Forefront. Experience in MS RMS. Experience in Black
Berry. Experience in Fax Application. Experience in Symantec Archiving System.
Experience in Citrix. Experience in VMware. Experience in Antispam Solution.
Experience in Unix
CERTIFICATIONS_ESSENTIAL
MS Windows System latest release. Microsoft Certified System Engineer (MCSE).
Microsoft Certified IT Professional Infrastructure. In-depth knowledge and
experience with A.D GP, certification processes and networking. Unix
Job : Senior Specialist
Organization : Etisalat-Misr
Entry Level
Job Posting : ‎02/Mar/‎2023, ‎4:57:‎19 AM