What will I be doing?
As an Accommodation Supervisor, you will support the Human Resources
Department by looking after the welfare, safety, cleaning, maintenance,
property conditions and creating a "home from home" experience for our live
in Team Members.
* Managing and maintaining all team Accommodation buildings internally and externally as well as individual rooms
* Overseeing the cleaning and repairing rooms when they are vacated so they can be re-allocated quickly.
* Completing all daily, weekly and monthly checks in accordance with hotel policy and local regulations (including fire along with all health & safety)
* Being the point of contact for all live-in team members
* Coordinate new joiners' induction and ensure they have a warm welcome
* Communicate any relevant team information to the concerned departments.
* Create an environment of ownership and care for all team members
* Perform routine inspections of all team members accommodation
* Report and follow up on any maintenance defects or other issues
* Schedule and supervise deep cleaning/ pest control and any other projects
* Coordinate all the accommodation services such as Cleaning, maintenance, security and any third- party services
* Ensure the adherence to accommodation and brand standards at all times, also ensure that team members adhere to established country regulations and customs and report any misbehaviors.
* Together with hotel's security manager and security provider, establish security standards. and supervise that these are kept, handle any issue and immediately report these as necessary
What are we looking for?
As an Accommodation Supervisor, serving Hilton Brand hotels are always working
on behalf of the Team Members. To successfully fill this role, you should
maintain the attitude, behaviors, skills, and values that follow:
* Previous experience in Accommodation Operations
* A successful track record of managing a team
* Strong organizational and analytic skills
* An attention to details
* Strong communication skills
* Proficiency, preferred, with computers and computer programs, including Microsoft Office
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!
Team Members Accommodation Manager An Accommodation Manager is responsible for overseeing all housing operations to deliver an excellent Team Members experience while evaluating satisfaction and setting department targets and objectives. **What will I be doing?** As an Accommodation Manager, you wi…
Housekeeping Floor Supervisor **What will I be doing?** As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highes…