Senior Engineer, Unified Communication / Fast Telco Subsidiary of Ooredoo Kuwait

؜ - ؜مدينة الكويت ؜ -

تفاصيل الوظيفة

Available Opportunities
VAC8934 - Senior Engineer, Unified Communication / Fast Telco Subsidiary of
Ooredoo Kuwait

Field:
Technology
Contract Type:
Full Time - Permanent
Location:
Kuwait - Kuwait City
Closing date:
‎31-Jan-‎2023
Role Purpose:


Responsible Planning, Implementation, Operation, Maintenance and support of
Voice Core and Access Network elements.

Quality assurance for all Fixed Voice services - Core and Access levels
Key Accountabilities & Responsibilities:



  • Ensures proper monitoring and reporting of voice Core network elements through the preparation of maintenance and service calls load distribution.

  • Ensures that all offered access level services are in accordance with management criteria

  • Ensures customers' centricity through all process and feedback

  • Support Technology Strategy in identifying upgrade of Voice core networks, and retirement of legacy network equipment

  • Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise

  • In Depth understanding of systems capabilities (Core and access), hands on experience with best practices and technologies that fulfil customer needs.


  • Creation of best-practice guidelines and documentation new IP Telephony / TELES rollouts.




  • DIDs management



  • Expected to provide out of hours, on-call support for critical systems on a shift basis and, where necessary, work the occasional weekend/evening to perform maintenance, upgrades, and repairs or troubleshooting.

  • Communication with Vendor for Support / Modification requests and raise TTs

  • Drive innovation for Voice Core solutions, which are aligned with new technologies and business strategies.

  • Proactive Monitoring of Capacity utilisation, performance metrics on equipment's, features and services and relevant actions towards growth, optimisation, re-engineering as required in line with business priorities

  • Project management and supervision of Voice Core network. capacity expansion and modernization

  • Documentation of all the Planning, Engineering and Design of Network elements and architectures and updating the legacy documentation in line with changes in the business and Technology environment

  • To provide technical support in both a proactive and reactive manner, ensuring systems are stable and performing within the terms of their respective Service Level Agreements.

  • To design and implement new UC/PBX infrastructure, as well as provide monitoring, capacity planning to customer of the existing estate.

  • To evaluate and apply any necessary security patches, hotfixes, service packs and hardware updates.

  • To work with other members of the UC/PBX team to troubleshoot and resolve any issues that may arise, working with vendor support where necessary.

  • To deliver results within given time frames, ensuring that work is well documented

  • Expected to provide out of hours, on-call support for critical systems on a shift basis and, where necessary, work the occasional weekend/evening to perform maintenance, upgrades, and repairs or troubleshooting.


  • Highlights project issues to senior management and make recommendations for improvements
    Qualifications/Requirements:




  • Bachelor degree in Telecommunication/ Computer/ Electronics Engineering or related discipline and appropriate registration with a recognised professional institute.




  • Degree shall be dully approved by Kuwait Society of Engineers
    Other Information:




  • Minimum ‎3 years of hands-on experience in ISP Voice Core and access engineering including Project Management experience



  • Required experience with ISP/Telecommunication network

  • Good knowledge of SIP, ISP, GSM, UMTS, LTE, 5G technologies

  • Good Knowledge in Security and IP concept

  • Good working knowledge on Windows applications (e.g. MS Excel, MS Word, MS PowerPoint, MS Project etc.)

  • Good verbal and written communication skills in English. Arabic would be an advantageStrong Technical & Analytical skills

  • Project Management skills

  • Quick learner and self-starter, with a willingness to be abreast with the latest technologies to be successful

  • Strong interpersonal communication skills and presentation skills with the ability to elaborate complex technologies to peers and management

  • Strong knowledge of working with multivendor
    Note: you will be required to attach the following:


‎1. Resume / cv

ملخص الوظيفة

  • المُعلن : Ooredoo
  • تاريخ الإعلان : 17/11/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : مدينة الكويت
  • الراتب : -
  • الهاتف : -

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