Head of Voice and Next Generation / Fast Telco Subsidiary of Ooredoo Kuwait

Available Opportunities
VAC8905 - Head of Voice and Next Generation / Fast Telco Subsidiary of
Ooredoo Kuwait
Field:
Technology
Contract Type:
Full Time - Permanent
Location:
Kuwait - Kuwait City
Closing date:
‎31-Dec-‎2022
Role Purpose:

• Responsible for Planning, Engineering, Dimensioning and Implementation of Voice Core Network elements, interconnect business requirements and evolve network to support next generation technologies.


• Responsible for Fixed Voice Core Operation and Maintenance.


• Performs professional work of considerable difficulty which requires multi-disciplined technical engineering capabilities in planning, designing and operation of Telecom/ISP Grade Network, CapEx & OpEx optimization and Technology Transformation. Complete complex engineering projects and function either as advanced specialists by independently completing assignments which involve multi-disciplined technical engineering duties and involve in providing work direction to reporting team members.


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  Directs and facilitates the overall strategy for the Voice Core Network Elements and leads its effective implementation
  Key Accountabilities & Responsibilities:
  

  
  


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  Responsible for Planning, Engineering, Dimensioning and Implementation of Voice Core Network elements and evolve network to support next generation technology.

  
  


• Review vendors design documents and provide critical analysis, recommendations on proposed design of Voice core network elements


• Provide signalling design, optimization, routing & synchronization plan for Voice Core Network.


• Plan and Design geo-redundant and resilient network to eliminate single points of failure for Voice Core Network and all critical core components and services with ‎99.999% availability. Build standard operating procedures for business continuity in the event of system and network failures or due to Force Majeure


• Drive innovation for Voice Core solutions, which are aligned with new technologies and business strategies.


• Support Technology Strategy in identifying upgrade of Voice core networks, and retirement of legacy network equipmentCreation of best-practice guidelines & documentation new IP Telephony Operations & rollouts.


• Ensures proper KPI monitoring and reporting of operations activities through maintenance windows and service calls load distribution plans


• Ensures customers' centricity through all process and feedback


• Participates in an active operational committee to put adequate solutions for identified problems/issues
  In Depth understanding of systems capabilities, hands on experience with best
  practices and technologies


• Provide strategic inputs to Business teams to help formulate future strategies and implementation plans. Also contribute from technology function to co-create business plans and product roadmap


• Strategic planning, roadmap in alignment with marketing roadmap and Ooredoo group strategic initiatives


• To ensure stringent Regulatory & Statutory compliance in the relevant Network elements, architecture, processes and the systemsSupervise the work of direct reports to ensure they meet their objectives, are kept motivated and perform in accordance with their job description.


• Undertake regular on job training to ensure direct reports have the necessary skills to undertake new challenges or existing responsibilities.


• Delegate responsibility to direct reports, in accordance with their role and ability, to ensure they maximise their potential


• Proactive assessment of skill set requirements for the team members and planning for relevant development in line with the business requirements


• Proactively, take responsibility for self-improvement by staying well-informed of new technology developments and innovations in relevant field of expertise.


• Ensure appropriate succession and staff development plans are in place in order to meet the department's ongoing manpower needs.


• Conduct annual performance appraisals (Performance Management System) and ensure objectives set are monitored and achieved.


• Work to improve employee performance through personal coaching, mentoring and identifying training and development needsPlan and Design geo-redundant and resilient network to eliminate single points of failure for Voice Core Network and all critical core components and services with ‎99.999% availability. Build standard operating procedures for business continuity in the event of system and network failures or due to Force Majeure


• Design and deliver cost effective Network Architecture and Solutions


• Proactive Monitoring of Capacity utilisation, performance metrics on equipment's, features and services and relevant actions towards growth, optimisation, re-engineering as required in line with business priorities


• Project management and supervision of Voice Core network. capacity expansion and modernization


• Bringing in cost saving measure by Identifying and implementing measures to keep the projects expenditure (avoiding change request) within budget and on schedule to avoid unbudgeted CapEx.


• Documentation of all the Planning, Engineering and Design of Network elements and architectures and updating the legacy documentation in line with changes in the business and Technology environment
  Solutions & RFP:


• Prepare Technical Specifications, Statement of Compliance, Responsibility Matrix, Scope of Work and finalising Technical evaluation criteria.


• New Technologies, Solutions, functionalities and features evaluation through RFI/RFP process in Core network from multiple vendor bids as per the state of compliance and specified technical requirements.


• Fixed Voice Core Network strategic roadmap planning in alignment with marketing roadmap and Ooredoo group strategic initiatives


• Interfacing and coordination with vendors of respective platforms for scope and timeline management during project implementation and delivery phase. Coordinate with vendors for platform optimisation and improvement initiatives
  Procurement:


• Support Supply Chain in procurement process of Voice Core network and services needed to fulfil business requirements, network modernization and expansion. Follow up on all stages from initiation to delivery/implementation ensuring sound process for purchase until deployment.


• Engages in commercial and technical negotiation with vendors
  Budget Planning & Strategy:


• Contribute in budget planning (CapEx and OpEx).


• Prepare ‎3 Year Business Plan and Annual Operating Plan for Core Network elements and associated services.


• Align with internal business requirements & Ooredoo group Core Network strategy & Roadmap
  Process & Procedure:


• Constant review of the Processes involved across Planning, Engineering and Operation activities and cutting across other functions with Technology or outside and refining them to ensure that they are customer friendly within and outside the organisation and in line with the business priorities


• Highlights project issues to senior management & make recommendations for improvements


• Proactive process driven interactions with all relevant functions within Technology & Outside to understand Voice of customers & take appropriate actions to meet the desired level of services


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  Audit & Standards Compliance - Internal Audit, Security Governance, Ooredoo Group recommendations and standards compliance. This includes drafting processes and planning Network architecture Upgrades based on Audit & standards compliance.
  Qualifications:
  

  
  


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  Bachelor degree in Telecommunication/ Computer/ Electronics Engineering or related discipline and appropriate registration with a recognised professional institute.

  
  


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  Degree shall be dully approved by Kuwait Society of Engineers
  Other Information:
  

  
  


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  Minimum ‎4-‎6 years of hands-on experience in ISP Voice Core Operations, Planning, Designing and engineering including Project Management experience

  
  


• Required experience with ISP/Telecommunication network


• Good knowledge of ISP, GSM, UMTS, LTE, 5G technologies


• Good Knowledge in Security and IP concept


• Ability to apply diverse knowledge of engineering principles within broad assignments making independent engineering decisions evaluation, selection, adaptation and modification using advanced engineering techniques and procedures.


• Good working knowledge on Windows applications (e.g. MS Excel, MS Word, MS PowerPoint, MS Project etc.)


• Good verbal and written communication skills in English. Arabic would be an advantageStrong Technical & Analytical skills


• Strong Project Management skills


• Quick learner & self-starter, with a willingness to be abreast with the latest technologies to be successful


• Strong interpersonal communication skills and presentation skills with the ability to elaborate complex technologies to peers and management


• Strong knowledge of working with multivendor
  Note: you will be required to attach the following:

‎1. Resume / cv