When you think of food delivery in the MENA region, we'd be pretty surprised
if talabat didn't pop into your mind first! Since delivering our first order
in Kuwait in 2004, we've grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other
products per year, to our customers in nine countries throughout the region
with more than 3,000+ employees! Our food delivery business works with over
27,000 brands and almost 50,000 branches, while our q-commerce concept,
talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan,
Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our
customers, our partners, our people, our riders, and the communities in which
we operate. Our #techforgood program allows our customers a safe and
convenient way to contribute to important causes in their community through
donating to local and international charities directly on talabat with a focus
on food insecurity in the region. Since its inception in 2020, we have
facilitated the donation of well over 1 million meals to those in need, as
well as donated over $1.5 million to charity with the help of our partners and
customers. talabat is part of Delivery Hero, the global leader in online food
delivery and q-commerce.
This is an administrative and operational role that primarily focuses on the
coordination of all rider-related issues.
What's On Your Plate?
* Monitor and improve Rider Performance and Compliance
* Coordinate Rider Recruitment for the allocated zones
* Coordinate rider roster with proper allocation of shifts/breaks/off-days, etc
* Coordinate rider onboarding and training schedule with Rider Trainer and Rider Supervisor
* Coordinate with riders to solve customer or vendor related issues
* Track Order Related Issues, Find out issue as it happens by Logistics and or vendor end.
* Work with other functions in Operations to identify and resolve issues
* Strong written and spoken English-Arabic speakers are preferred
* Demonstrate strong competency using Microsoft Office tools
* Well-organized, with excellent team-player qualities.
* Agile and highly adaptable to fast-paced work environment
* Provide support in any additional tasks requested by the department manager
What Did We Order?
* Strong communication skills, both written and verbal, in a cross-cultural setting
* Ability to manage multiple tasks at the same time with cross-functional teams
* Understanding of Kuwait Locations
* Ability to handle irate individuals in a calm and professional manner
* Ability to work under pressure and handle stress
* People Management skills
* Advanced Skills in MS Office, Google docs, and Google Sheets
* English proficiency is a must and Arabic is a plus
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
This is an administrative and operational role that primarily focuses on coordination on all rider's related issues. What's On Your Plate? * Monitor and improve the Rider Performance and Compliance * Coordinate Rider Recruitment for the allocated zones * Coordinate rider roster with proper al…
Role Summary/Overview Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gaps What's on Your Plate? * Monitor and improve …
Job Summary The Rider Engagement Coordinator is pivotal in fostering meaningful interactions with delivery riders. Tasked with strategizing, organizing, and assessing engagement campaigns and activities, they also assist the team with rider-centric activities and serve as the primary liaison for al…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
Reputed Client of Smart Resourcing International Kuwait City, Kuwait One of the reputed client in Kuwait Bike Riders Position: Bike Riders (Delivery) Basic Salary:- 45 KWD Food allowance:- 20 KWD Working hours :- 12 hours working Day Off:- 28 days of work & 2 days off in month After…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
This role will be responsible for the performance of riders, managing the overall operational performance of the assigned outsourced companies, and supervising team leads to achieve the targets. What's On Your Plate? * Work closely with the assigned 3PL(s) as an Account. * Communicate on a…
The Rider Supervisor is responsible for the performance of riders, managing the overall operational performance of the assigned outsourced companies, and supervising the Team Leads to achieve the targets. What's On Your Plate? * Work closely with the assigned 3PL(s) as their Account Manager …
Required Bike Drivers for Talabat Delivery In Kuwait Driver Hi Viewers, We are Hiring, Indian Bike Drivers For Talabat Delivery. New Bike With Mobile sim Provided Attractive salary Pakage. Visa #18 Transferrable Interested: Call: +[phone:965-6708 2843 :0096567082843] Location: Kuwait City, Kuwait