The Rider Supervisor is responsible for the performance of riders, managing
the overall operational performance of the assigned outsourced companies, and
supervising the Team Leads to achieve the targets.
What's On Your Plate?
* Work closely with the assigned 3PL(s) as their Account Manager
* Communicate on a daily basis with the assigned 3PLs for riders' performance.
* Work closely with the 3PL supervisors to improve the performance of the riders.
* Highlight the poor-performing riders to the assigned 3PL supervisor.
* Ensure that proper training is given periodically to the assigned 3PLs' riders and work closely with the 3PL supervisor to participate in the training process.
* Distribute the tasks to Team Leads & fleet coordinators, and follow up on their progress.
* Report any difficulties the 3PLs are facing that prevent them from performing well.
* Support the City Manager in improving the city/zone performance by communicating with the riders, supervisors or owners of the assigned 3PLs.
* Review the quality surveys and communicate with the 3PLs for rider's compliance.
* Keep a training record and work closely with the training team to provide refresher training with up-to-date training material.
* Any other tasks as requested by the line manager.
What Did We Order?
* Diploma or Bachelor's degree in logistics or any other related field.
* 2-4 Years of full-time experience in managing or supervising team (preferably with couriers or drivers)
* Flexible and able to work under pressure
* KPI's and result-focused
* Arabic and English language fluency
* Excellent communication skills (both written and verbal)
* Training experience is a plus.
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
This role will be responsible for the performance of riders, managing the overall operational performance of the assigned outsourced companies, and supervising team leads to achieve the targets. What's On Your Plate? * Work closely with the assigned 3PL(s) as an Account. * Communicate on a…
Act as a Chief Rider Officer CRO for thousands of Talabat Riders across multiple cities in Egypt. Managing and improving the rider performance of allocated cities across the country. Taking ownership of rider service levels by measuring compliance, finding performance gaps and executing a plan …
Looking for Bike Riders (30) and (1) Supervisor for a Reputed Company. \- Applicants with 18 No Visa (transferable) can only apply. \- Salary for Bike Riders will be KD 200. \- Visa will be provided by Company. \- Company will provide Bike License and Brand new bikes to riders. Interested Candidate…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
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Required Bike Drivers for Talabat Delivery In Kuwait Driver Hi Viewers, We are Hiring, Indian Bike Drivers For Talabat Delivery. New Bike With Mobile sim Provided Attractive salary Pakage. Visa #18 Transferrable Interested: Call: +[phone:965-6708 2843 :0096567082843] Location: Kuwait City, Kuwait