Senior Executive Sales Support Administration / Fast Telco Subsidiary of Ooredoo Kuwait

؜ - ؜مدينة الكويت ؜ -

تفاصيل الوظيفة

Available Opportunities
VAC8795 - Senior Executive Sales Support Administration / Fast Telco
Subsidiary of Ooredoo Kuwait

Field:
Sales Operations
Contract Type:
Full Time - Permanent
Location:
Kuwait - Kuwait City
Closing date:
‎30-Sep-‎2022
Role Purpose:



  • Providing an efficient and professional sales admin support.

  • Ensuring the company IT systems, infrastructures, servers, networks and securities are running to an efficient level.


  • Automating all the manual processes with in the team & keep on updating the process & procedures of Subsidiary Operations.
    Key Accountabilities & Responsibilities:




  • Ensure all the Subsidiary Systems are running efficiently and has uninterrupted services for customers.



  • Manage Technical issues related to any Subsidiary systems.

  • Manages all CRs across all systems of Subsidiary & UAT testing

  • Backend Reporting across all Subsidiary Systems which are not available at GUI.

  • User Access Control for all systems.

  • Manage the security standards which set by Ooredoo over the Subsidiary's servers & clients computers & it's testing.

  • Develop on conceptual ideas of existing systems and software, to influence management new decision.

  • Keep track on IT policy in accordance with WT standards; bring departmental attentions for any changes or new requirements.

  • Supporting the sales force with general operations to help reach the team's objectives.

  • Constantly update the process and procedures to be updated / published to ensure the process are followed as agreed, SLA's to be defined and followed and issues tracked through system for resolution.

  • Automate all the manual processes and the escalation of issues should be routed through system for real time tracking.

  • Handles the technical procedures for any upcoming subsidiary systems.Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

  • Other duties as directed by Senior Management or other superiors.

  • Other duties as directed by Head of Operations.
    Qualifications:


Diploma in Business Administration, or similar discipline from recognized
institution.

Other Information:



  • System Support

  • Minimum ‎3 years' experience in relevant field.

  • MS office skills

  • Good verbal and written communication skills

  • Creative, innovative mindset and dynamic personality.

  • Ability to priorities own workload and detail oriented
    Note: you will be required to attach the following:


‎1. Resume / cv

ملخص الوظيفة

  • المُعلن : Ooredoo
  • تاريخ الإعلان : 27/07/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : مدينة الكويت
  • الراتب : -
  • الهاتف : -

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