Job Title:* Helpdesk Technician I
Job Location: Kuwait
This position supports a US Military customer and may have a 24 x 7 support
requirement which could include an Extended Workweek (EWW) or Shift Work
during other than normal duty hours.
Job Responsibilities:
* Sit at help desk and respond to walk-in customer questions
* Field trouble calls via the phone and computer trouble ticketing system
* Perform laptop imaging and basic IP troubleshooting
* Build user accounts on the domain
* Add and remove computers from a Microsoft domain environment
* Assign user accounts to appropriate groups and permissions
* Build exchange mailboxes
* Troubleshoot user email issues
* Troubleshoot printers and map shared printers
* Document trouble calls and computer/network actions for reporting purposes
* Field trouble calls via the phone and computer trouble ticketing system.
Job Requirements:
* Associate's degree preferred
* Must have A+, Security+, Network+
* Should have MCP or comparable and CCNA (or be able to obtain)
* 7+ years experience with IT systems, 4+ years experience in IT customer support, 2 years of which are in a military requirement, OR 11 years recent specialized experience
* Must be a U.S. Citizen
* Must be able to successfully pass a pre-employment drug screen and a comprehensive background check
* US Secret Clearance
Company Benefits:*
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
401(k) Plan
Company-paid Long-Term Disability
Company-paid Life Insurance
Paid Holidays and Vacation
Employee Referral Program
Employee Assistance Program
Cell Phone Allowance
Tuition Reimbursement (after one year)
**Supporting the Most Exciting and Meaningful Missions in the World** Helpdesk Technician Tier I Amentum is seeking a **Helpdesk Technician Tier 1** in Kuwait. In this position, you will: * Field trouble calls via the phone and computer trouble ticketing system. * Perform laptop imaging. …
Amentum is actively recruiting for a Helpdesk Technician to support our customer at Camp Arifjan, Kuwait. This position supports a US Military customer and may have a 24 x 7 support requirement which could include an Extended Workweek (EWW) or Shift Work during other than normal duty hours. **Job …
### **Helpdesk Technician Tier I** * R0093632 * Kuwait City, Kuwait * Full time Add to favorites Favorited View favorites Amentum is actively recruiting for a Helpdesk Technician to support our customer at Camp Arifjan, Kuwait. This position supports a US Military customer and may have a 2…
Amentum is seeking a **Helpdesk Technician Tier 1** in Kuwait. In this position, you will: * Field trouble calls via the phone and computer trouble ticketing system. * Perform laptop imaging. * Perform basic IP troubleshooting. * Build user accounts on the domain. * Add and remove compute…
**Supporting the Most Exciting and Meaningful Missions in the World** Helpdesk Technician Tier 1 Amentum is seeking a **Helpdesk Technician Tier 1** in Kuwait. In this position, you will: * Field trouble calls via the phone and computer trouble ticketing system. * Perform laptop imaging. …
**Job Title:** Helpdesk Technician I **Job Location:** **** Kuwait _This position requires working a 40-hour work week_ **Job Responsibilities:** * Sit at help desk and respond to walk-in customer questions * Field trouble calls via the phone and computer trouble ticketing system * Perform …
**Job Title:** Helpdesk Technician I **Job Location:** **** Kuwait _This position requires working a 40-hour work week_ **Job Responsibilities:** * Sit at help desk and respond to walk-in customer questions * Field trouble calls via the phone and computer trouble ticketing system * Perform …
**Job Title:** Helpdesk Technician I **Job Location:** **** Kuwait _Update: This position supports a US Military customer and may have a 24 x 7 support requirement which could include an Extended Workweek (EWW) or Shift Work during other than normal duty hours._ **Job Responsibilities:** *…
**Job Title:** Helpdesk Technician I **Job Location:** Kuwait **Job Responsibilities:** * Sit at help desk and respond to walk-in customer questions * Field trouble calls via the phone and computer trouble ticketing system * Perform laptop imaging and basic IP troubleshooting * Build user…
**Job Title:** Helpdesk Technician I **Job Location:** **** Kuwait ** _This position requires working a 60-hour work week_** _Update: This position supports a US Military customer and may have a 24 x 7 support requirement which could include an Extended Workweek (EWW) or Shift Work during ot…