Helpdesk Technician I

؜ - ؜مدينة الكويت ؜ -

تفاصيل الوظيفة

Job Title:* Helpdesk Technician I
Job Location:
Kuwait
This position requires working a ‎40-hour work week
Job Responsibilities:
* Sit at help desk and respond to walk-in customer questions
* Field trouble calls via the phone and computer trouble ticketing system
* Perform laptop imaging and basic IP troubleshooting
* Build user accounts on the domain
* Add and remove computers from a Microsoft domain environment
* Assign user accounts to appropriate groups and permissions
* Build exchange mailboxes
* Troubleshoot user email issues
* Troubleshoot printers and map shared printers
* Document trouble calls and computer/network actions for reporting purposes
* Field trouble calls via the phone and computer trouble ticketing system.
Job Requirements:
* ‎2 years of operational experience
* Must be a U.S. Citizen
* Must be able to successfully pass a pre-employment drug screen and a comprehensive background check
* US Secret Clearance
Company Benefits* :
* Medical, Dental, and Vision Insurance
* Flexible Spending Accounts
* ‎401(k) Plan
* Company-paid Long-Term Disability
* Company-paid Life Insurance
* Paid Holidays and Vacation
* Employee Referral Program
* Employee Assistance Program
* Cell Phone Allowance
* Tuition Reimbursement (after one year)

ملخص الوظيفة

  • المُعلن : Envistacom
  • تاريخ الإعلان : 15/06/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : مدينة الكويت
  • الراتب : -
  • الهاتف : -

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