Senior Specialist, HR Information Systems

The Role
The Company: Ooredoo is an organization on the move. Thanks to our
dedicated employees, we continue to move closer towards our vision to be among
the top ‎20 telecommunications companies in the world by ‎2020. We are a dynamic
global telecommunications player operating in ‎17 countries across the Middle
East, North Africa (MENA) and Asia. We cover a population of more than half a
billion people and serve more than ‎68 million customers. In Kuwait, we employ
approximately ‎1,000 talented people, all of whom are driving Ooredoo to be the
number one choice for world-class communications services in Kuwait. In the
face of intensifying competition, increasingly sophisticated technology and
rising customer expectations, nothing is more important to our success than
our team - and it's a team that you can be part of. Ooredoo's future is
bright, and you can be part of our ongoing success. Role Purpose: Responsible
for HR processes automation, developing reports, and ensuring data integrity
of HR information across various HR information systems used in Ooredoo and
maintaining Employee performance management system. Also responsible for
conducting digitalization requirements analysis and propose action plans for
implementation. Key Accountabilities & Responsibilities: - Responsible for
supporting Oracle HRMS applications - Responsible for carrying out Oracle HRMS
upgrades including requirements gathering, implementation, testing & rollout.
- Responsible for performing configuration changes including but not limited
to enabling flex fields, spread table and UI customizations as per business
requirements within the Oracle HRMS framework. - Responsible for configuring
and maintaining and deployment of various workflows that include approvals,
notifications across the Oracle HRMS. In addition to managing authorization
levels. - Responsible to ensure the uptime of the Oracle HRIS platform is a
per HR business requirements. - Techno-Functional support, for online modules.
- Ensure process documentation is accurately maintained. - Ensure bulk
provision according to business needs. - Perform process execution, following
the business process schedule and the required output. - Meet quality and
performance KPI with supporting documents. - Provide support on digitalization
projects as and when assigned by seniors and superiors . - Responsible for
developing and or processing system scripts to be run either manually or
automatically by the system. Anticipate Business Requirements and capacity
expansion requirements for various HR applications and formulate business case
and carry out capacity expansion where applicable. - Ensure all relevant
stakeholders are identified and business requirements are gathered,
sanitized/analyzed and signed off as part of HR system
implementations/upgrades. - Ensure cutover, transition and training plans are
formulated, approved, and carried out during HR system
implementation/upgrades. - Responsible for integration of upgrades and system
migrations. Formulate Business Requirements for RFP, take part in vendor
negotiations. For new systems implementation or upgrades. - Responsible for
systems feasibility studies before making recommendations to senior
management. Responsible for developing detained and summary level reports on
various HR related attributes - Maintain clear role segregation between
administrator tasks and user tasks. - Maintain and test existing software -
Provide full support to Performance management system including modifications
/ change request(s) when applicable). - Put together the program documentation
and maintain them. - Assists where necessary the customer to solve problems or
to make small changes. - Give 24x7 support to all internal customers to solve
any kind of issue related to the system(s) and application(s) in the area
responsible for. - Perform periodic check on the process in the area
responsible for, to ensure data integrity. - Provide and manage support on
special project as and when assigned - Provide support for integration of
upgrades and system migrations. Proactively take responsibility for self-
improvement by staying well-informed of developments, knowledge and
innovations in relevant field of expertise. - Change request Management, fault
escalation and purchase request Management. - Responsible for developing cost
analysis, design considerations, and implementation time-lines. - Responsible
for periodic reconciliation of data - between the system(s) responsible for,
and network elements, in order to synchronize the data. - Provides reports,
make standard reports and tailor make them where necessary. Develop and test
new HR/IT solutions according to the functional design. - Other duties as
directed by supervisor or other superiors.

Requirements
Qualifications/Requirements: Bachelor degree in Computer Science or
related discipline and appropriate registration with a recognized professional
institute Other Information: - Required years of experience based on
progression ladder. - Excellent experience in Oracle SQL plus, PL/SQL, Forms
and Reports, Oracle Application Framework (OAF), Oracle Discoverer, Oracle
Workflow Builder. - Experience with HRSM - Experience (expert level) in
SharePoint (Developer/Administrator) - Good knowledge of Unix - Good knowledge
of MS Office applications like Excel, Word etc. - Excellent command of both
written and verbal English, Arabic would be an advantage.

About the company
We are a leading international communications company delivering mobile,
fixed, broadband internet, and corporate managed services tailored to the
needs of consumers and businesses across markets in the Middle East, North
Africa and Southeast Asia. As a community-focused company, we are guided by
our vision of enriching peoples lives and our belief that we can stimulate
human growth by leveraging communications to help people achieve their full
potential. Formerly known as Qtel Group, we have a customer base of ‎92.9
million and reported revenues of USD ‎9.3 billion in ‎2012.