Assistant Banquet Manager

• At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
  Our family members are masters at their crafts - a gardener can become an
  artist, a manager a conductor, a chef an inventor. We look for employees who
  share the Golden Rule: people who, by nature, believe in treating others as we
  would have them treat us. We look for our people to characterize a shared
  passion for excellence and to infuse that enthusiasm into everything they do.
  About Four Seasons
  Founded in ‎1960, Four Seasons continues to define the future of luxury
  hospitality with extraordinary imagination, unwavering commitment to the
  highest standards of quality, and the most genuine and customized service.
  Currently operating ‎121 hotels and private residences in major city centers
  and resort destination in ‎47 countries, and with more than ‎60 projects in
  development, Four Seasons consistently ranks among the world's best hotels and
  most prestigious brands in reader polls, traveler reviews and industry awards.
  As the leader in branded residences since ‎1982, Four Seasons currently operate
  ‎38 residential properties around the world and ‎80% of the projects in our
  pipeline contain a residential component.
  What You Will Be Responsible For
  
  
  • Hire, train, motivate, discipline, direct and supervise the work of the employees in the Banquet Department.
  
  
  • Develop and maintain all training programs on a continual basis to insure a high degree of professionalism within the staff.
  
  
  • Schedule all employees to maintain the service standards of Four Seasons while operating within budgeted labor cost guidelines.
  
  
  • Ensure proper care, security and maintenance of hotel equipment through proper supervision of service personnel.
  
  
  • Maintain a daily housekeeping program to include storage and operational areas and staff appearance.
  
  
  • Assume responsibility for shift supervisory duties on a regular basis, especially with VIP and "at cost" functions.
  
  
  • Coordinate and insure the needs of the Catering department with the managers of interrelated departments.
  
  
  • Prepare the payroll and gratuity reports as required.
  
  
  • Prepare banquet checks with all back up for collection at the end of functions.
  
  
  • Attend regular catering meetings to obtain information of the upcoming contracted functions.
  
  
  • Attend and participate in all required meetings on a regular basis.
  
  
  • Assist with the service of food and beverage to guests.
  
  
  • Assist with the cleaning of operational areas.
  
  
  • Organize and orchestrate any last minute changes or details to functions.
  
  
  • Post all contracted function sheets and gives instructions to assistant managers, and staff to insure the success of the function.
  
  
  • Constantly monitor the staff's appearance, attitude and degree of professionalism to insure their strict adherence to Four Seasons' standards of quality service.
  
  
  • Communicate directly with the hosts of functions and goes over the details of the function.
  
  
  • Directly oversee the actual set up and service of contracted functions by giving specific menu information to the servers, by coordinating the timing of the dinner with the Banquet Chef and by assigning functions to the Captains to insure their success.
  
  
  • Conduct monthly departmental meetings to provide vital information to the banquet staff, obtain staff feedback regarding the department itself, and provide a regular forum for improving departmental communication.
  
  
  • Ability to work closely with purchasing for food, beverage and non-food items needed.
  
  
  • Ability to work closely with stewarding & culinary teams and Housekeeping (for public area attending etc.)
  
  
  • Ability to work with 3rd parties (i.e. staffing agencies, audio visual partner, florist, shisha services etc…)
  
  
  • Take an active role in implementing safety procedures and following up within the department.
  
  
  • Respond properly in any hotel emergency or safety situation.
    Requirements
  
  
  • ‎2+ years of previous experience in similar role in a five star luxury hotel in Middle East.
  
  
  • Excellent organizational and time management skills
  
  
  • Ability to multitask and prioritize daily workload
  
  
  • Be driver, driven to find results, identify options and solutions, and motivated to see progress
  
  
  • Possess verbal and written proficiency in English. Arabic language will be an added advantage.
  
  
  • Since this position will be handling ladies weddings, preference will be given to Female candidates.
    What to Expect :
    Be part of a caring team with a family spirit
    Have opportunities to build a successful career with global potential
    Work in a diverse and challenging environment and engage with the leadership
    team
    Be recognized for your accomplishments
    The benefits offered by Four Seasons Hotel Kuwait:
    Full board single living accommodation in a high quality, well-resourced
    accommodation
    Complimentary nights at FS Hotels worldwide
    Regular social and sporting events
    Paid home leave tickets
    Quality employee meals
    Free transportation to and from work
    Full medical coverage
  
  
  
  

Work Authorization
Hotel will apply for the work authorization for the successful candidate

We look forward to receiving your application!