At Four Seasons we consider life and work to be richer when we truly connect
with the people and the environment around us.
Our family members are masters at their crafts - a gardener can become an
artist, a manager a conductor, a chef an inventor. We look for employees who
share the Golden Rule: people who, by nature, believe in treating others as we
would have them treat us. We look for our people to characterize a shared
passion for excellence and to infuse that enthusiasm into everything they do.
About Four Seasons
Founded in 1960, Four Seasons continues to define the future of luxury
hospitality with extraordinary imagination, unwavering commitment to the
highest standards of quality, and the most genuine and customized service.
Currently operating 121 hotels and private residences in major city centers
and resort destination in 43 countries, and with more than 60 projects in
development, Four Seasons consistently ranks among the world's best hotels and
most prestigious brands in reader polls, traveler reviews and industry awards.
As the leader in branded residences since 1982, Four Seasons currently operate
38 residential properties around the world and 80% of the projects in our
pipeline contain a residential component.
Main Duties/Description:
* As an Airport Greeter you are responsible to meet and provide prompt, courteous and efficient service to all guests so as to achieve high level of customer satisfaction through personalized service from arrival till departure, whereby your role will include key responsibilities such as:
* Ensure that the paging board is neat, clean and the guest information are written correctly
* Promote and maintain good working relation with airline desk, customs, immigration and other airport personnel's
* Co-ordinate and assist transportation requirements of guest
* Expedite the guest entry to the country by ensuring entry visas etc. are correct and have full and up to date knowledge of the visa procedures
* Liaise closely with the Visa Officer for visit visa application and the Visa Clerk for all typing required and translations where necessary
* Ensure that all hotel guests are met and assisted at the airport on arrival and departure in order to provide personalized service
* Display a paging board prominently to identify the guests arriving at the airport, according to established country legislation
* Carry the daily arrival and departure report in order to monitor guest movement.
* Know what activities are available in the city, ie. theater, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests.
* Keep the Chef/Head Concierge and senior management well-informed of any guests' problems or complaints, and action taken.
* Display a high level of integrity and professionalism at all times in dealing with guests, employees and outside contacts.
* Respond properly in any hotel emergency or safety situation.
Preferred Qualifications and Skills
* Excellent reading, writing and oral proficiency in the English & Arabic language.
* Excellent customer service skills
The benefits offered by Four Seasons Hotel Kuwait include:
* Full board shared living accommodation in a high quality, well-resourced compound
* Complimentary nights at FS Hotels worldwide
* Regular social and sporting events
* Paid home leave tickets
* Quality employee meals
* Free transportation to and from work
**Job Number** 23211595 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Kuwait, FAHD AL SALEM STREET PO BOX 5902 SAFAT, Kuwait City, Kuwait, Kuwait VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Managemen…
**Additional Information** Airport Driver **Job Number** 23213319 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Posit…
**Job Number** 23062571 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMM…
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**Additional Information** Preferably with valid Kuwait License **Job Number** 23010897 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Rel…
**Job Number** 23115750 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMM…
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