Job Number 23211595
Job Category Rooms & Guest Services Operations
Location The St. Regis Kuwait, FAHD AL SALEM STREET PO BOX 5902 SAFAT,
Kuwait City, Kuwait, Kuwait VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Run daily reports (number of arrivals, departures), identify any special
requests, and check reports for accuracy. Document all trips prior to the
start of and at the conclusion of each trip. Transport guests to/from assigned
destinations using property vehicle. Park vehicle in designated location when
not in use. Inspect property vehicles for damage and cleanliness. Check tire
pressure and fluid levels for property vehicle and refuel as necessary.
Document all vehicle incidents (i.e., damages, accidents) and provide reports
of incidents to manager/supervisor.
Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; serve as a role model and
first point of contact of the Guarantee of Fair Treatment/Open Door Policy
process. Report accidents, injuries, and unsafe work conditions to manager;
complete safety training and certifications. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect company assets.
Anticipate and address guests' service needs. Speak with others using clear
and professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others. Ensure adherence to
quality expectations and standards; identify, recommend, and implement new
ways to increase organizational quality. Read and visually verify information
in a variety of formats (e.g., small print). Visually inspect tools,
equipment, or machines (e.g., to identify defects). Move at a speed required
to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for
an extended period of time or for an entire work shift. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 50 pounds without
assistance and objects weighing in excess of 75 pounds with assistance. Move
over sloping, uneven, or slippery surfaces as well as up and down stairs
and/or service ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Continual use of manual dexterity and gross
motor skills with frequent use of bi-manual dexterity and fine motor skills.
Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts
is committed to delivering exquisite experiences at more than 50 luxury hotels
and resorts in the best addresses around the world. Beginning with the debut
of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the
twentieth century, the brand has remained committed to an uncompromising level
of bespoke and anticipatory service for all of its guests, delivered
flawlessly by a team of gracious hosts that combine classic sophistication and
modern sensibility, as well as our signature Butler Service. We invite you to
explore careers at St. Regis. In joining St. Regis, you join a portfolio of
brands with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team, and become
the best version of you.
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